Maintenance / Handyperson / Renovation Specialist L1 (Pembroke Estates - Edmonton, AB)

Boardwalk provides Canadians with a quality, comfortable, home living experience. We offer rental apartments and townhouses that come in a wide breadth of shapes, sizes and sets of amenities. We operate 33,000 units across Alberta, British Columbia, Ontario, Saskatchewan, and Quebec.

Boardwalk recognizes our Associates as our most valuable asset. We are proud to provide competitive wages, profit-sharing, and amazing benefits like flexible group medical and dental, fitness reimbursement, training and development, group RRSP matching, rental discounts, and more!

Do you have experience in building maintenance and renovations? To ensure our Resident Members' peace of mind, we are looking for a talented candidate to address all maintenance requests and emergencies. If you are passionate about fixing things, good with your hands, and mechanically adept, this role is for you!

Responsibilities:

Ensure the health, comfort and safety of our Customers

Ensure daily communication with all site Associates

Address Customer Requests for Maintenance (CRFM's) within 72 hours.

Fix it right the first time

Vacant suite maintenance, renovations and touch ups as per established quality standards

General common area and building maintenance

Coordinate inspections of turnover suites with Customer Service Representatives

Ensure proper cleaning and maintenance of equipment

Preventative Maintenance inspections and reporting

Ensure contractors arrive as per scheduled timelines and complete their work as per the conditions of contract

Snow removal as required

Touch-up painting in common areas as required

Ensure proper and accurate inventory management

Perform on call emergency maintenance according to schedule provided by Leader

Complete all required administration for the position on a tablet

Complete other tasks as assigned by the Leader

Experience and Educational Requirements:

2-3 years renovation experience

Mold Remediation and Asbestos Abatement certifications preferred

Technical Requirements:

Working knowledge of English language both verbal and written

Familiarity with computer tablets a must

Should be proficient in 60% of all the below skills

Drywall - Framing installation/repair, drywall installation/repair

Tiles - Tub surround and backsplash installation/repair

Painting and finishes - cleaning, sanding, priming, painting, textured surfaces

Countertops - all areas of repair, replace countertops

Floors - replace subfloor, laminate/carpet/tile repair and/or replace, baseboard installation/repair

Doors/Windows/cabinets - repair/replace closet doors, interior doors and frames, exterior doors and frames, repair/replace window coverings/locks/hardware, passage/lockset installation/repair, cabinets repair/replace

Plumbing - basic plumbing, installation and repair of toilets, sinks, faucets, valves, replace dip tube on hot water heater, solder pipes, run power auger to clear blocked lines

Electrical - installation and troubleshooting of light fixtures, switches and receptacles

The following skills would be considered an asset:

Basic Boiler/Heating - change canister filter, familiar with all gauges, shut offs, chemical testing, taps, piping, zone valves,

Furnace - oil motor, change belt, replace thermocouple, replace thermostat,

Locks - all aspects of repair/replace, rekey and mastering weiser, taymor, schlage

Appliance repair/installation

Non-Technical Requirements:

Strong commitment to providing excellent customer service

Ability to fix the problem correctly the first time

Dedicated to building better communities for all our Customers and surrounding communities

Ability to take responsibility for all actions and decisions and to follow through until a resolution is obtained

Exceptional problem-solving and decision-making capabilities

Strong planning and organizational skills coupled with ability to multi-task and prioritize (excellent time-management skills)

Ability to work independently (self managed) and with other Associates in a team environment

Ability to learn quickly, adapt to change and be flexible in nature

Displays a high level of initiative and commitment to excellence

Demonstrates a positive attitude, enthusiasm and assertiveness

Ensure have all tools on the tool list

Ability to spend up to eight hours walking, standing, climbing stairs, lifting

Ability to maneuver up to 90kg with the proper equipment

Must have vehicle and clean driving record

Interested applicants are invited to submit a cover letter and resume.

We would like to thank you in advance for your application, however, only those candidates who are being considered will be contacted. Offers of employment will be contingent on satisfactory Security Background Checks, Reference Checks, and Post-offer/Pre-employment Physical Testing where applicable.

Diversity, Equity and Inclusion Commitment Statement

We are committed to attracting and retaining a diverse team that will honour and celebrate your experiences, perspectives and unique identity regardless of age, ethnicity, race, colour, abilities, religion, socio-economic status, culture, gender, sexual orientation, gender identity and gender expression.

Together, our communities strive to create and maintain working and learning environments that are inclusive, equitable and welcoming.

We believe every Associate in our team enriches our diversity by exposing us to a broad range of values, customs and experience to better understand and engage with the world around us, identify challenges, so as to discover, design and deliver solutions together.