Manager, Nightrise and Audio Visual (a/v) systems (year round position)

Our team share a passion for adventure and an authentic desire to play host to the world. We are united by our connection to the people and places we’re lucky to call home. Our workforce is diverse—from across Canada and beyond. Our team members come here to embrace the extraordinary. To watch the sunrise and set each day in a place that, for many people, exists only in their imagination. To build career experience beside seasoned professionals—a community of people who say ‘yes’ to adventure time and time again. To be a part of the #PursuitLife and live each day with purpose, turning moments into memories.

$28-30 an hour

The role of Manager, Nightrise and A/V Systems is a full time regular position (Year round). Under the direction of the Operations Manager, the Manager, Nightrise and A/V Systems is responsible for the successful delivery of the Nightrise season as well as operation of The Banff Gondola’s ongoing audio, video, and lighting needs. This includes, but is not limited to the following:

Nightrise
The Manager, Nightrise and A/V Systems is responsible for the successful delivery of all aspects of the Nightrise experience. This includes both technical oversight and implementation of the interpretive plan.

Technical Oversight: The Manager, Nightrise and A/V Systems is responsible for the installation of the project, artistic integrity of the installation, and maintenance of the equipment. Once installed, they will oversee the successful day to day operation of the experience, plan the team’s schedule, foresee required maintenance, foster an engaged workforce, collaborate with auxiliary teams and work together with third party teams to provide a world class experience for our guests. Also responsible for the development of SOPs, manuals, effective pack-up and storage plans, unpack and re-integration plans.

Special Events (GEM) and Programming Activities
Manage and support the execution of all sound, light, and video requirements of Gondola programming (festivals, and special events) as well as client events (GEM activities such as weddings, conferences, or similar).

Upper Terminal Movie Theatre and Interpretive Floor Equipment
Manage and maintain all technical equipment on the Upper Terminal Interpretive Floor. Includes interactive touchscreen displays, lighting, and sound.

Facility Sound and Lighting Systems
Map, streamline, organize, and manage the disparate sound and lighting systems across Gondola facilities. Create manuals/SOPs and train colleagues as appropriate. Collaborate with management on a capital plan for ongoing maintenance and replacement of equipment.

Service Agreement with Field Service
Collaborate with Gondola leadership to establish and manage an appropriate ongoing service agreement with Field Service.

Monitors, Digital Screens, BrightSigns
Collaborate with the appropriate Gondola teams to maintain and manage content for all public-facing video monitors.

Sound, Light, and Video Equipment (Other)
Organize, store, and maintain all sound, light, and video equipment owned by the Gondola. Develop systems and processes for booking and use by Gondola departments.

Other Duties as Assigned
The Operations Manager will, at his discretion, assign other appropriate maintenance duties required for the Gondola to deliver world-class and unforgettable experiences for our guests.

Pursuit Banff Jasper Collection Support
Occasional redeployment to other Pursuit BJC properties to manage or support work relevant to the Technical Director’s skill set.

Other Requirements:

• Act with integrity, honesty and knowledge that promotes the culture, values, and missions of Pursuit

• Drive guest engagement culture through a highly motivated and well-trained team

• Develop and maintain a clear command structure during operational hours with the operations and guest experience teams

• Maintain excellent lines of communication with all teams

• Responsible for the recruiting and training of the special event team

• Ensure sufficient supplies spare parts are available and coordinate all equipment repairs

• Supply and provide analysis for monthly and annual reporting to internal and third-party teams

• Select and develop standardized processes and systems to ensure consistent quality

• Develop and update standard operating procedures and training documents

• Collaborate in the discussion for future enhancements and upgrades for the special event

• Manage and provide feedback to the special event team

• Create and complete daily and weekly walk through checklists

• Ensure all Health and Safety protocols are being adhered to as per AHS guidelines

• Complies with Pursuit Branded policies and procedures

• Follows Pursuit pillars of employment and service

• Flexible to work in various locations
  

• 5 years of experience with multimedia installations such as live shows, outdoor festivals, permanent installations etc. at least 5 years in a supervisory role

• Excellent knowledge of IT systems, including operating system installation, maintenance systems, diagnostic software and hardware installation

• Knowledge of networking systems (routing, sharing, network administration, IP, DNS, VPN etc.)

• Knowledge of computer communication protocols and transport such as TCP/IP, UDP, OSC, LTC, MTC

• Good knowledge of audio-visual distribution systems such as patch bays, video matrices, audio amplifiers, midi, sound controllers, DMX etc. as well as AV network protocols such as NDI, ArtNet, Dante, AVB etc.

• Ability to manage in a diverse environment with focus on customer service

• Experience in LED video calibration

• Experience in video projector calibration

• Strong understanding of lighting apparatus

• Lighting console programming experience is an asset

• Understanding of schematic drawings, install cabling etc.

• Ability to resolve set maintenance issues

• Experience in leading a delegating a team of colleagues

• Excellent communication skills and proven leadership skills

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Equal Employment Opportunity Information

Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, colour, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics.

Pursuit places a high value on diverse backgrounds and experiences, recognizing that they serve as catalysts for creativity and innovation. We encourage individuals who are eligible to work in Canada to apply and join our inclusive team!

We are working to eliminate barriers for applicants and team members from equity-deserving groups. If you can’t apply online or need accommodation during the application or hiring process, please contact our Talent & Acquisition Team at BJCtalent@pursuitcollection.com

We thank all candidates for their interest; however, please note that only applicants selected for further consideration will be contacted.