Courier Driver (Casual)

RATES OF PAY: $22.97 per hour

• Use GCA scanner for all required activities on the daily route; all scannable waybills, laser waybills, shippers own bar-coded labels must be scanned.
• Delivery of all assigned material in the route area, within the specific requirements of both the customer and DHL.
• Pick up of all assigned customer pick-ups within the specific guidelines of the Customer and DHL.
• Determine if a customer has a valid account prior to delivery or pick-up.
• Compile and submit accurate route records on a daily basis.
• Inform DHL of any route irregularities and significant competitor activity.

• Responsible for internal and external customer satisfaction.
• Professional representation of DHL at all times, including the maintenance and presentation of vehicle, uniform, waybills/product.
• Proactively manage the customer's perception of and level of satisfaction with our service.
• On-time pick-up and delivery of customer shipments.
• Interact effectively with other members of the customer service and operation teams.
• To alert the Sales Department to potential customer opportunities and/or vulnerabilities.
• Complete other duties as assigned

• Demonstrated ability to handle multiple tasks.
• Valid Class 5 driver's license - obtained over 18 months with clean driver's abstract
• Demonstrated ability to work under pressure.
• Supply current drivers abstract.(No infractions)
• Excellent interpersonal skills.
• High School Education.
• Proven Customer Service skills.
• Able to lift up to 70 lbs unassisted

Note: This role includes variability in shift start/finish timings based on job location. Shift timings and scheduled days of work may change from time to time based on business requirements; therefore, flexibility in your schedule is a job requirement.Uniforms are supplied.