Maintenance Manager
About QuadReal Property Group
QuadReal Property Group is a global real estate investment, operating and development company headquartered in Vancouver, British Columbia. Its assets under management are $85 billion. From its foundation in Canada as a full-service real estate operating company, QuadReal has expanded its capabilities to invest in equity and debt in both the public and private markets. QuadReal invests directly, via programmatic partnerships and through operating platforms in which it holds an ownership interest.
QuadReal seeks to deliver strong investment returns while creating sustainable environments that bring value to the people and communities it serves. Now and for generations to come.
QuadReal: Excellence lives here.
Role Description
Reporting to the Community Manager, the Maintenance Manager will be responsible for the overall preventive, corrective, and unscheduled maintenance as well as environmental, health and safety and other special initiatives with the ultimate goal of preserving the structural integrity of the property When leading a team, the Maintenance manager will oversee the daily management and training of the technicians, with a goal of promoting exceptional resident satisfaction through the delivery of great service to all residents at all times The Maintenance Manager will uphold QuadReal's mission, vision, and values serving as a brand and cultural ambassador for our residents, co-workers, vendors, and the public. This is an onsite role based in downtown Calgary.
Responsibilities
General Maintenance
Maintain a thorough knowledge and understanding of all building mechanical systems (ie, pumps, life safety systems, HVAC, swimming pools, and other systems depending on the specific property)
Perform daily site inspections, interior and exterior, and document all findings
Inspect vacant suites
Oversee suite make ready activities
Ensure all tools and cleaning equipment are maintained and serviced regularly
Ensure waste and recycling duties are completed
Assist with management and execution of capital projects, execution of the capital plan, and identifying issues for current or future repair
Perform other duties as required
Management (if applicable) and Administration
Lead, motivate and develop community maintenance team, managing performance to expectations and established standards
Coordinate Maintenance Technician(s) and vendor scheduling and oversee quality of work performed
Maintain maintenance supplies and inventories
Ensure maintenance records, operational guides, files, and documentation are maintained accurately and timely and in accordance with established procedure
Comply with regular fire and life safety standards including monthly testing and annual drills
Health and Safety
Maintain up-to-date MSDS worksheets for maintenance products and adherence by the OH&S rules and regulations
Maintain familiarity with the emergency operation of electrical systems, elevator, boiler/chiller, fire panel and life safety systems, mechanical systems, sprinkler and timer systems
Maintain and ensure compliance with fire safety plans and other emergency procedures
Experience and Qualifications
High school diploma supplemented with post-secondary courses or certification WHMIS and First Aid Training an asset
5th Class Power Engineering
Superior ability to develop and sustain cooperating working relationships with team, vendors and residents.
Three years of progressive experience in all areas of building operations, including mechanical, fire and safety, electrical, plumbing and HVAC systems
Experience leading teams
Availability for Emergency response and on-call duty, as required
Ability to communicate with co-workers and management effectively and professionally, both oral and written Superior ability to develop and sustain cooperating working relationships with staff, contractors, the public and especially residents
Knowledge of MS Office and Yardi Voyager preferred Familiarity with smart phone and tablet technology
Availability for emergency response and on call, as required.
Must have a valid driver's license and access to a vehicle at all times during employment
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