Technical Administrator, Quality Assurance
March 3 2025
Industries
Airspace, Aviation, National Defence
Categories Document Control,
Calgary, AB • Full time
Job Description
Posted Monday, March 3, 2025 at 12:00 AM | Expires Monday, March 17, 2025 at 11:59 PM
De Havilland Aircraft of Canada Limited (DHC) is a storied name in the aerospace industry, recognized worldwide for its pioneering contributions to aviation and its unwavering commitment to quality, innovation, and reliability. Headquartered in Calgary, AB, DHC currently has approximately 1,400 employees across British Columbia, Alberta and Ontario, as well as in markets and distribution hubs world-wide.
Established in 1928, De Havilland Canada has a rich history marked by the development of some of the most iconic and versatile aircraft ever built. These aircraft have served a variety of roles—from bush flying to commercial aviation—and are celebrated for their rugged durability, operational versatility, and excellence in performance.
Over the decades, De Havilland Canada has evolved to meet the changing needs of the aviation industry. Today, we are more than just an aircraft manufacturer; we are a comprehensive aerospace company with capabilities that span design, production, maintenance, repair, and overhaul (MRO) services. Our operations are supported by a team of skilled engineers, technicians, and industry professionals who are dedicated to upholding the highest standards of craftsmanship and innovation.
Position Summary:
The Technical Administrator, Quality Assurance, is responsible for managing and maintaining technical documentation, manuals, standards, and records to ensure compliance with industry regulations and company policies. This role plays a crucial part in document control, revision tracking, and supporting audits in a regulated environment.
General Duties & Responsibilities:
- Document & Data Management
- Maintenance of the Quality Management System.
- First Article Initiation
- Calibration System & Record Management
Essential Job Functions:
- Aid in maintaining compliance with regulatory requirements, internal procedures, and industry standards. Ensure document traceability and availability for regulatory inspections.
- Assist with data entry, record-keeping, and maintenance of QA logs, including change requests, deviations, and corrective actions.
- Maintain and manage the document control system, ensuring all quality-related documents are up to date and properly archived.
- Implement version control and track document approvals, updates, and obsolescence.
- Train and support employees in document control procedures and best practices.
- Assist with Internal audits records (checklists, audit reports, CARs), follow-up monitoring.
- Monitoring actions and initiatives of continuous improvement.
- Maintenance of training records, monitoring training requirements and training scheduling.
- Maintain calibration records and equipment logistics.
- Initiate First Article Inspection Reports.
- Support maintenance of special process records. Assist with Coordination of all process testing activities (coordinating testing of coupons and external solution analysis).
- Assist in managing quality records related to training, safety, certifications, and process validations.
- Work closely with the Quality Assurance team to ensure timely document updates and distribution.
- Additional duties as required.
Qualifications:
- 2+ years in a document control, quality assurance, or administrative role, preferably in a regulated industry (aviation, manufacturing, pharmaceuticals, etc.).
- Diploma or degree in business Administration, Quality Management, Engineering or a related field, is preferred.
- Proficiency in document control systems, Microsoft Office Suite, and quality management software.
- Understanding of ISO 9001, AS9100, or other relevant quality management systems is considered an asset.
- Familiarity with regulatory requirements (e.g., Transport Canada, NADCAP, etc.) is considered an asset.
- Strong organizational and time management skills.
- Attention to detail and ability to manage multiple priorities.
- Ability to perform duties in an interruption-driven environment.
- Ability to complete a criminal background check
- Must have and maintain the ability to legally work in Canada
- Strong verbal and written communication skills (English)
At De Havilland Aircraft of Canada (DHC), we are committed to protecting our people, customers, shareholders and the public through Health & Safety Excellence. As such, it is expected that all employees maintain strict adherence to Health & Safety Policies and to perform key physical tasks of the position described in the job description and interview process. This may include but is not limited to the ability to work in a variety of environmental conditions including temperature extremes, confined spaces, working at heights and with or around chemicals. Employees are expected to adhere to the use of personal protective equipment (PPE) when at work which must include but is not limited to the ability to maintain a positive fit test when mask use is required.
At De Havilland Canada, we aim to be inclusive and diverse and provide equal opportunity for employment. All qualified applicants, regardless of gender, age, race, religion, sexual orientation, and disability, are encouraged to apply. De Havilland will accommodate the needs of applicants with disabilities throughout all stages of the selection process. If you need accommodation during the recruitment process, please advise your Talent Acquisition representative. Information relating to the need for accommodation and accommodation measures will be addressed confidentially.
Any offer of employment is conditional on the completion of positive and satisfactory background checks, which may include, proof that you are legally entitled to work in Canada, professional references, verification of employment history, verification of educational background and criminal background checks.
Job Details
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- Salary
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Calgary, AB, Canada
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