Driver Trainer, Columbia Icefield

As a part of the Glacier Adventure team, Driver trainers provide in-depth driving and operational training to team members. A Driver Trainer is responsible for training and ensuring all operators are safely operating various types of coach buses, unique Ice Explorers and fleet vehicles while delivering high-quality interpretive tour content in a professional and interactive manner, meeting the service goals and expectations of Pursuit.

The starting salary for this position is $26.50.

This job is posted as part of our seasonal hiring for Spring/Summer, 2025.

• $19.00 per day housing and meals (based on double occupancy)
• Refer a friend to the team and earn a $250 referral bonus!
• Join an inclusive, global team and make life-long connections.
• Enjoy free access to Pursuit attractions and 50% off for friends.
• Get discounts on hotel stays, dining, and retail.
• Access subsidized mental health and wellness resources.

• Training team members through various stages of the Columbia Icefield Adventure Driver Training Program, which involves:
  • Class 2 Operation of Coach Busses
  • Proper operation of the unique Ice Explorers
  • All Columbia Icefield Operational Policies and Procedures pertaining to the Driver Guide role
  • Providing routine reports to the Department Manager and Supervisor on progress, issues and training feedback
  • Empower new drivers in driving to road and weather conditions, use of transmission, gears, brakes, transmission retarder, etc.
• Providing effective coaching and feedback to staff, observing and reporting any positive items or issues to the Department Manager or Supervisor while in the field
• Assisting the Department Manager and Supervisor with various duties when necessary. Some office duties such as scheduling will be required.
• Giving tours to guests on the Ice Explorers and Shuttles as required when the Training Program is completed for all staff

Mechanical pre-trip/post-trip and reporting of assigned Coach or Ice Explorer

• Responsible for the safe and proper operation/care and upkeep of your Coach/Ice Explorer throughout the operating day including;
  • Daily servicing/cleaning of the interior/exterior of assigned Coach or Ice Explorer and assisting as required for exterior cleaning
  • Ensuring all windows are kept clear and clean throughout the operating day
  • Avoiding both physical and mechanical damage to the equipment
  • Ensuring passengers are not in areas where vehicles are moving and properly seated during the tour
• Responsible for safely loading and unloading passengers on your coach being at the coach entrance at all times when passengers are loading/unloading
• Rotation schedule of bus washing, interior and exterior
• Rotating cleaning schedule of the Transfer Bay area's, including washroom area and garbage clean up
• Supporting Colleagues and Loading Staff with additional interpretive information, managing tour groups, tour departures and arrivals, loading and unloading of Coaches and Ice Explorers
• Communicate with co-workers and management, forward observations and comments in a timely fashion
• Uphold the high standard of environmental stewardship expected for all employees
• Other duties as assigned

• Class 2 driver's license with Q (airbrake) endorsement, required
• Previous training and or leadership experience an asset
• Knowledge of Prevost H3-45, MCI 4500 and Ice Explorers an asset
• Familiar with all associated information, policies and procedures relative to the Columbia Icefield Adventure Department an asset
• Effective communication skills via verbal, email, Microsoft office (word, excel)
  • Able to provide effective, constructive training feedback to department staff, regularly identifying individual strengths and areas for improvement
• Ability to think outside the box with a positive attitude, and problem-solving skills
• High level of patience and awareness, being able to match the training to the individual while paying close attention to their confidence level and ability while operating equipment
• Able to set a performance standard of excellence while operating in the field
• Second language, an asset
• Fluent and articulate in English, able to communicate and comprehend over two-way radio, required;
• Must be capable of manual duties (bend, stoop, squat and stretch)
• Commitment to become an interpretive expert and ambassador through the completion of a week-long interpretive training program (provided upon starting employment)
• Mature, energetic, dependable and self-motivated
• Enjoy working with a team in a busy, fast-paced environment
• Must enjoy working outdoors, even in challenging mountain weather conditions
• Comfortable working on your feet for extended periods in an outdoor environment. Be prepared for inclement weather (Snow, Rain, Wind, Hail)
• Must meet the Organization grooming and appearance standards
• To honour our commitment to be "Always Honest" all employees must consent to a criminal record check
• Standard First-Aid or higher an asset