Coordinator, Electronic Claims

1. Supervises and provides work direction to assigned staff by allocating work assignments, developing system support strategies and identifying staff learning needs; develops and implements period end processes and procedures in collaboration with the A/R and General Accounting Management Teams.
2. Serves as Systems Application Coordinator for the MEDITECH Billing and Accounts Receivable module (B/AR) and all associated A/R systems. Coordinates the ongoing integration between clinical modules, financial modules, and B/AR. Develops, implements, and maintains reports for the purpose of providing effective system controls. Assists the manager with the development of financial and statistical control processes for approved projects and programs. Coordinates and maintains system dictionaries. Is the single point of contact within A/R for all systems related support to the group for both software and hardware issues. Coordinates the development and maintenance of user training and reference manuals. Is the A/R point of contact with software vendors related to new product evaluation, product development and testing, and troubleshooting of problems.
3. Works with the Coordinator, Accounts Receivable Operations to implement strategic changes necessary to ensure successful billing and collections; analyzes collection statistics and data to provide feedback to the Coordinator to improve billing information and statistics.
4. Understands the data flow through the Admitting system, data flow through Diagnostic areas, charge creation, accounting process for billing, payment application to accounts and adjustment process, allowance for doubtful accounts and accounting for bad debt.
5. Works closely with other departments in conjunction with the Coordinator, Accounts Receivable Operations to ensure that staff gathers the required information for successful billings.
6. Develops, implements, and administers department standards and procedures, in collaboration with the A/R Management Team by evaluating and implementing changes as needed to improve services; simplifies workflow and integration with the other financial goals and ensures compliance with Generally Accepted Accounting Principles(GAAP); develops processes and methods for project implementation resulting from strategic initiatives; ensures initiatives are in accordance with the goals, policies and vision of Fraser Health.
7. In conjunction with the Coordinator, Accounts Receivable Operations, establishes and works with contacts within the Ministry of Health, Health Insurance BC, WorkSafeBC, other third party insurance and government agencies to determine proper eligibility and to collect outstanding balances.
8. Participates in the annual external audit by preparing year end working papers and schedules. Act as Lead in the annual external audit.
9. Participates on assigned internal and external committees by attending meetings; acts as a resource regarding the establishment of billing and collections processes; advises the Manager of the meeting outcomes.
10. Implements current human resource standards and procedures, education, professional development and orientation of designated employees; ensures compliance with applicable acts, regulations and collective agreement, in collaboration with the Manager, Accounts Receivable.

CPA professional accounting designation and/or a university degree in Commerce, Finance, Accounting, Business Systems, Information Technology or related field.

Five (5) to seven (7) years recent related financial accounting experience or business systems in a large scale processing environment, including one (1) year supervisory experience, or an equivalent combination of education, training and experience acceptable to Fraser Health.

Professional/Technical Capabilities:

• Proficiency in the use of personal computers, computer-related software and computerized financial systems such as Meditech
• Demonstrated ability to supervise
• Demonstrated ability to exercise good analytical and problem solving skills
• Ability to organize and complete work assignments within deadlines
• Ability to work independently and collaboratively in a team environment
• Ability to work effectively under pressure and with changing priorities and deadlines
• Effective interpersonal skills and ability to maintain rapport with others
• Physical ability to perform the duties of the position

Fraser Health is the heart of health care for over two million people in Metro Vancouver and the Fraser Valley in British Columbia, Canada, on the traditional, ancestral and unceded lands of the Coast Salish and Nlaka’pamux Nations and is home to 32 First Nations within the Fraser Salish region.

People - those we care for and those who care for them - are at the heart of everything we do. Our hospital and community-based services are delivered by a team of 48,000+ staff, medical staff and volunteers.

We are committed to planetary health and value diversity in the work force. We strive to maintain an environment of respect, caring and trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable and culturally safe manner.

Together, we are the heart of health care.

Instagram | Facebook | LinkedIn | X | Indeed | Glassdoor

IMPORTANT: Recruitment scam warning

Please be on alert for potential recruitment scams. We are aware of recent scams targeting individuals by falsely claiming to represent Fraser Health. Always take precautions when sharing personal details with unverified sources. Please note that we will never ask for money or payment at any point during our recruitment process.