Consultant, Primary Care Provider Contracts- Surrey

1. Provides timely, relevant, reliable and clear information with appropriate supporting data analyses and review of alternatives to inform the planning and decision making for physician, NP and third party service provision within Primary Care; prepares drafts for contact proposals and assists in the negotiations of new or renewed contracts; provides expert advice on the interpretation of contracts, as needed.
2. Leads the implementation of physician billing and service volume reporting processes for new physician, NP and third party contracts to ensure reporting processes include appropriate and adequate financial controls; collaborates with physicians, Primary Care Directors, Finance, Physician Contracts and Ministry of Health officials to ensure all stakeholders needs are met.
3. Monitors and analyzes quality and key performance indicator information ensuring contract service requirements are met; collaborates with Physician Contracts and Finance to develop, implement and evaluate quality assurance guidelines for all physician performance measurement outputs to ensure consistent and reliable information; performs corrective action, as required.
4. Leads activities related to performance reporting of contracted primary care providers, including the provision of both regular and ad hoc performance feedback, timely and effective data collection, collating, analyses and reporting. Identifies contract performance variances and provides recommendations to the Primary Care Director, Primary Care Medical Director and Finance regarding appropriate corrective action when service provider performance deviates from contractual obligations; implements a variety of corrective/remedial actions including contract changes such as contract administration, contract implementation and/or human resources matters.
5. Assists the Director in negotiating new contracts with external service providers; oversees contractual arrangements through the duration of the relationship, including changes to contract documentation, as required.
6. Works with representatives at the other provincial health authorities and other data custodians to support physician contracts, compensation analysis and reporting initiatives by completing reconciliations, analyses and projects, as requested by the Primary Care Director.
7. Ensures effective policies, procedures, use of applications, tools to improve data quality/data management, report design and standardization; evaluates, identifies areas for improvement and provides recommendations to the Primary Care Director; develops plans and implements changes accordingly.

LEADS Capabilities

Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed.

Professional/Technical Capabilities

• Demonstrated knowledge of contract management and performance improvement as it relates to contracted health care practice, delivery and services
• Demonstrated leadership, analytical, planning and evaluation skills
• Demonstrated negotiation and facilitation skills coupled with ability to resolve complex multi-stakeholder issues
• Knowledge of risk management concepts and practices
• Strong interpersonal and teambuilding skills with ability to develop and maintain effective working relationships with a variety of internal/external contacts
• Ability to integrate administrative, professional and operational aspects of projects and programs in an effective and efficient manner
• Ability to work independently and as a member of a team
• Ability to operate related equipment including applicable software applications
• Physical ability to perform the duties of the position

Fraser Health is the heart of health care for over two million people in Metro Vancouver and the Fraser Valley in British Columbia, Canada, on the traditional, ancestral and unceded lands of the Coast Salish and Nlaka’pamux Nations and is home to 32 First Nations within the Fraser Salish region.

People - those we care for and those who care for them - are at the heart of everything we do. Our hospital and community-based services are delivered by a team of 48,000+ staff, medical staff and volunteers.

We are committed to planetary health and value diversity in the work force. We strive to maintain an environment of respect, caring and trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable and culturally safe manner.

Together, we are the heart of health care.

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