The role of Regional Workplace Manager to assist in developing and managing the operations of a world class facilities program for one of the most progressive vehicle brands in the world. Demonstrated industry knowledge of facilities operations processes and repairs/maintenance is required, as well as a demonstrated focus on providing the highest service experience to our customers. The right candidate will have strong analytical ability, exceptional communication skills, ability to build business partnerships with third party providers and ability to resolve challenging problems with minimal guidance.
This role will cover Canada West.
What You'll Do
Represent the front line of Tesla's Regional Workplace team, partnering with a diverse network of service providers to execute repairs and maintenance as well as capital improvements across multiple sites
In close collaboration with Field Leadership, identifies, scopes, and secures necessary approvals to execute a variety of capital improvements in an open-location setting
Assist in supporting Tesla's Regional Workplace team on multiple programs and strategic initiatives. Facilitate new site opening activities including but not limited to initiation of recurring services and setting locations up for sustained success
Ensure proactive and responsive resolution of routine and emergency requests; participate in 24/7 on-call rotation
Develop and maintain vendor relationships that drive cost efficiency, speed, and quality outcomes for Tesla Sales, Service, Delivery and Collision locations
Manage utility usage, discrepancies, rebate opportunities, and billing for designated locations
What You'll Bring
Bachelor's Degree or equivalent experience
Minimum 3 years customer service and facility management experience (emergency response in a high velocity/high volume setting preferred)
Proven ability to measure and manage work from afar, including driving successful vendor relationships
Self-starter with the ability to work under minimal guidance and direction. Superior communication skills; written and verbal
Enthusiasm for exceeding customer expectations and driving continuous improvements.
Travel is required to all assigned locations on a regular basis
Expertise in developing reporting tools and resources for location expenses and utility tracking
Since you are applying from outside Canada, you application will be moderated by our team. You will receive an email once it's been approved.
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You must be legally entitled to work in Canada in order for your application to be considered.
I am legally entitled to work in Canada
Application from outside Canada
Finding an employer that will assist you in your work permit without knowing you is utopic.. Employers simply do not consider non-resident applications. We strongly recommend that you immigrate to Canada before you start looking for employment.