E INC is the parent company of EBlock and EDealer, unifying our approach to products, services, and strategies under one Vision and one Mission: to create the best digital auction and retailing platform in the world by connecting the automotive wholesale and retail experiences. Our brands and their technologies make it easy for a vehicle to move between buyers and sellers throughout its entire ownership lifecycle. Learn more at https://www.eblock.com/en-us.
The Logistics Center Lead is responsible for supporting our operational processes, team coordination, and leadership initiatives. Mentors and develops team members and drives a positive team spirit, ensuring exceptional customer experiences.
Schedule: Monday - Friday, 8:30am - 5:00pm PST
Responsibilities
What You Will Do:
- Roll up your sleeves and lead by example, stepping in wherever needed to support the team and mentor team members.
- Foster a positive and collaborative team environment, creating strong morale and spirit throughout your location.
- Assist in the recruitment, selection, onboarding, and training of a team of specialists, equipping them with the necessary tools and resources for success.
- Prioritize employee development by providing feedback, conducting performance check-ins, and setting goals to enhance individual and team performance.
- Recognize and reinforce individual and team accomplishments, utilizing existing organizational tools and programs while also finding new and creative methods of recognition.
- Generate and monitor regular reports to track key metrics, demonstrating a strong analytical mindset, and present findings to upper management.
- Support the execution of exceptional customer experiences by being hands-on and ready to jump in alongside the team, whether it's washing cars or delivering vehicles.
- Drive production and maintain operational efficiency in a fast-paced customer service environment, ensuring every detail of the market operates smoothly.
- Actively seek opportunities to improve the overall team experience, identifying areas for enhancement and implementing effective solutions.
- Address and effectively manage complex and sensitive issues, demonstrating strong problem-solving skills and a customer-centric mindset.
- Ensure strict adherence to health and safety practices, creating a secure and healthy work environment for all team members and customers.
- Performs miscellaneous duties as assigned.
Qualifications
What You Will Need:
- Minimum of a High School Diploma or equivalent. College degree preferred.
- 4+ years’ experience in the automotive or transportation industry with some supervisory skills.
- Must possess a valid Canadian driver’s license and clean driver's abstract
- Problem solving aptitude to meet challenges with resourcefulness and innovative approaches.
- Proven success to work independently with minimal supervision while working in a team environment.
- Able to drive both manual and automatic transmission vehicles.
- Working knowledge of web-based applications and automotive inspection tools preferred.
- Must be detail-oriented, ability to provide exceptional customer service and be dependable.
What We Offer:
- Competitive pay
- Medical, Dental & Vision
- RRSP with Match
- Company paid Group Life/AD&D insurance
- Paid time off
- Flexible working environment
- Continuous Learning
- And an amazing culture to top it all off!
At E INC, in the spirit of pay transparency, we are excited to share our base pay as it is one part of our total compensation package and is determined within a range. The base pay range for this full-time position is $24.00 - $26.00, and this role may be eligible for discretionary bonuses or commission payments. Your base pay will depend on your skills, qualifications, experience, and location. In addition, our ranges are determined by role, level, and location.
E INC is an equal opportunity employer and affirmatively seeks diversity in its workforce. E INC recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, disability, genetic information, ethnic or national origin, marital status, veteran status, or any other categories protected by law.
E INC takes cybersecurity seriously. For awareness, all active job openings are listed on our careers page, here: https://careers.eblock.com/careers-home/. E INC will reach out to candidates via our Application Tracking System iCIMS, LinkedIn, and Indeed, through company accounts. E INC does not require bank information, date of birth, social identification information, or upfront fees as part of our application process.