Vehicle Lot Supervisor

E INC is the parent company of EBlock and EDealer, unifying our approach to products, services, and strategies under one Vision and one Mission: to create the best digital auction and retailing platform in the world by connecting the automotive wholesale and retail experiences. Our brands and their technologies make it easy for a vehicle to move between buyers and sellers throughout its entire ownership lifecycle. Learn more at https://careers.eblock.com/careers-home/

Position Summary:

Supervises the Logistics Center Coordinator(s) for the assigned region, ensuring best practices in the execution of duties. Focuses on consistently meeting and exceeding Regional goals. Participates in the hiring process, conducts new hire training, and ensures a positive onboarding experience. Sets expectations, monitors performance, and addresses concerns in a timely fashion, in partnership with People & Culture team. Provides opportunities for the team to learn and grow and ensures continuous feedback for improvement. Maintains logistics center standards relative to quality and efficiency.

Schedule: Monday-Friday, 8:30am-5pm PST at our Logistics Center in Surrey, B.C.

What You Will Do:

• Supervise the day-to-day responsibilities of the Logistics Center Coordinators for the region.
• Ensure logistic center processes and procedures are being followed to company standards.
• Foster a positive and collaborative team environment, creating strong morale and spirit throughout your location.
• Assist in the recruitment, selection, onboarding, and training of employees, equipping them with the necessary tools and resources for success.
• Support the execution of exceptional customer experiences by being hands-on and ready to jump in alongside the team.
• Address and effectively manage complex and sensitive issues, demonstrating strong problem-solving skills and a customer-centric mindset.
• Ensure strict adherence to health and safety practices, creating a secure and healthy work environment for all team members and customers.

What You Will Need:

• High School diploma or equivalent. Bachelor's Degree preferred.
• 4+ years in an operational capacity, preferably within the automotive industry with extensive exposure to vehicles.
• Supervisory experience desired, preferably for groups of 3+ employees.
• Excellent technical and computer skills, including G-Suite, CRM, etc
• Professional level written and verbal communication and interpersonal skills. Detail-oriented.
• Ability to integrate with teams, engender trust, and leverage relationships to garner results.
• Comfortable addressing performance issues and working closely with the People & Culture team on all employee related issues.
• Ability to compile and analyze data, summarize key points, and make value-add recommendations backed by said data.
• Ability to professionally address customer escalations resulting in good business outcomes.
• Self-starter, adaptable to change, with strong problem identification and problem resolution skills.
• Ability to work with a sense of urgency in a dynamic, fast-paced environment.
• Willingness to work a flexible schedule as needed.
• Effective attention to detail and a high degree of accuracy.

Working Conditions:

• When not outdoors, generally, a normal office work environment.
• May lift 20+ lbs, work in awkward positions and be exposed to loud noises, contaminants, and moving parts.
• Exposure to all weather elements and harsh temperatures. May require snow clearing.
• Occasional travel required.
• Ability to drive both manual and standard shifts.
• Must be at least 21 years of age and possess a valid driver's license and a clean driving record.

What We Offer:

• Competitive pay
• Medical, Dental & Vision
• RRSP with Match
• Company paid Group Life/AD&D insurance
• Paid time off
• Flexible working environment
• Continuous Learning
• And an amazing culture to top it all off!

At E INC, in the spirit of pay transparency, we are excited to share our base pay as it is one part of our total compensation package and is determined within a range. The base pay range for this full-time position is $50,000.00 - $56,000.00, and this role is eligible for discretionary bonuses or commission payments. Your base pay will depend on your skills, qualifications, experience, and location. In addition, our ranges are determined by role, level, and location.

E INC is an equal opportunity employer and affirmatively seeks diversity in its workforce. E INC recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, disability, genetic information, ethnic or national origin, marital status, veteran status, or any other categories protected by law.

E INC takes cybersecurity seriously. For awareness, all active job openings are listed on our careers page, here: https://careers.eblock.com/careers-home/. E INC will reach out to candidates via our Application Tracking System iCIMS, LinkedIn, and Indeed, through company accounts. E INC does not require bank information, date of birth, social identification information, or upfront fees as part of our application process.