DESCRIPTION
For millions of customers worldwide, the Amazon name is synonymous with delivery - and the Delivery Experience (DEX) team provides those customers with innovative ways to get what they want and need, enabling the choices they make on every order, every day. We combine customer impact with retail invention, solving huge technical challenges along the way.
DEX defines, builds, launches and manages customer-facing delivery programs and features across all of Amazon, including Prime 2-day shipping, Prime FREE Same-Day Delivery, One-Day Shipping, No Rush, Free Shipping over $25, and inventions yet to come. We own systems that power retail delivery (both customer-facing and back-end), leveraging company-wide technology solutions or designing them from the ground up. Together, DEX is changing how customers experience delivery - from the speed, convenience, and selection features they see on the site every day, to launching Prime delivery benefits and other new programs to customers around the world.
Some info about this opportunity and our team:
- Our mission is to provide consistent, accurate, and relevant delivery information to every single page on every Amazon-owned site, which means millions of customers will be impacted by your contributions.
- The changes we make directly impact the customer experience on Amazon websites on numerous platforms (mobile/tablets, desktop, set top boxes, etc.).
- This is a highly visible and very critical role, owning tier 1 services in the Amazon Checkout platform.
- You will drive strategic planning and project execution, recruit, hire, and develop the industry's top engineering talent.
- This is a great position for someone who likes backend development and Service-Oriented , but wants to see and measure their direct impact on customers.
- We're looking for candidates that have acted as a technical leader and built high-performance, scalable and robust systems in a complex, multi-tiered, distributed environment.
The Software Development Manager will:
- Own development of their systems end-to-end
- Provide technical direction
- Establish and execute short and long-term architectural roadmaps for the business
- Continue to innovate on the framework to support delivery programs worldwide
- Manage multiple development teams focused on creating the complex back-end architecture
- Drive continual improvements to the efficiency and flexibility of the business platform while keeping an extremely high bar for customer trust, performance, and availability.
The ideal candidate has a track record of launching projects with Java/C#, C++, and distributed computing technologies on a Linux platform as well as deep expertise in mobile application platforms.
Key job responsibilities
The Software Development Manager will:
- Own development of their systems end-to-end
- Provide technical direction
- Establish and execute short and long-term architectural roadmaps for the business
- Continue to innovate on the framework to support delivery programs worldwide
- Manage multiple development teams focused on creating the complex back-end architecture
- Drive continual improvements to the efficiency and flexibility of the business platform while keeping an extremely high bar for customer trust, performance, and availability.
A day in the life
Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:
1. Medical, Dental, and Vision Coverage
2. Maternity and Parental Leave Options
3. Paid Time Off (PTO)
4. RRSP
BASIC QUALIFICATIONS
- 3+ years of engineering team management experience
- 7+ years of engineering experience
- 8+ years of leading the definition and development of multi tier web services experience
- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
- Experience partnering with product or program management teams
PREFERRED QUALIFICATIONS
- Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
- Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The base salary for this position ranges from $171,400/year up to $286,200/year. Salary is based on a number of factors and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. Applicants should apply via our internal or external career site.