Steward - Vancouver (Seasonal Full Time - April to October 2025)

Purpose

Rocky Mountaineer (RM) is the world's largest privately-owned luxury passenger rail service.

We are committed to living our values: Create Meaningful Moments, Be One Team, Achieve Extraordinary Outcomes. We endeavor to foster a work environment of respect, integrity, and honesty; where diversity is valued, and talent is developed to the benefit of the individual and the company.

The Steward reports to the Sous Chef. Stewards ensure the availability of clean dishes and support other team members by assisting with other tasks as required. They are key contributors for delivering culinary excellence to onboard guests and contribute to the creation of life changing experiences.

This position is deemed Safety Sensitive. This position requires the incumbent to periodically access an active railway area where impaired performance could result in a significant incident affecting the health and safety of team members, guests, team members, the public, property, or the environment.

Important Timelines

If selected to move forward in our recruitment process, candidates will be contacted via email between December 2024 and March 2025. Interviews will begin in March 2025, with successful candidates starting in role between April and July 2025. Please keep an eye on your email and junk mail for further updates.

Key Areas of Accountability

Execution of Daily Duties:

• Provide fast and efficient sanitation of all dishes and equipment to support daily services

• Keep workstation and storage areas clean and organized

• Clean kitchen floors, storage areas, and remove trash

• Assist with food preparation as required for service

Collaboratively work in a team environment:

• Able to adapt if required to work in multiple railcars with varying teams over a 4- or 6-day trip

• Able to adapt to a small kitchen galley environment on a moving train

• Demonstrate strong time management skills

• Must be able to work effectively both unsupervised and in a team environment

• Perform other duties as assigned by your supervisor

Maintain health and Safety standards:

• Handle ingredients correctly and follow food safety regulations about temperatures and cross-contamination

• Practice proper hand-washing technique and use gloves correctly when required to wear them

• Maintain cleanliness and sanitization of all kitchen equipment and workstation areas

• Personal hygiene is of the utmost importance

• Report safety issues to your supervisor in a timely manner

• Comply with railway safety standards

Qualifications

Education/Certifications/Knowledge

• High school diploma or GED

• BC Food Safe certified; preferred

• Fluency in English language

• Valid ID to satisfy domestic travel requirements (passport, driving license)

Experience

• Minimum 1 year restaurant dishwashing experience required

Skills

• Strong organizational skills and ability to prioritize what needs to be done

• Accuracy and speed in executing tasks

• Maintains a commitment to food safety

• Ability to work with a diverse group of people

Attributes

• Maintains a professional and polished appearance

• Energetic, motivated and hardworking

• Demonstrates a professional, accountable work ethic; self-motivated

• Comfortable engaging and interacting with guests

Work Environment

• Safety-sensitive environment with exposure to railway operations

• Able to travel away from home base for up to 6 days at a time

• Exceptional physical endurance and emotional resiliency with the ability to work long days

• Occasional outdoor work in a variety of weather conditions

• Must be able to push, pull, lift and carry up to 50 pounds

• Must be legally authorized to work in Canada through the end of the season (April - October)

Perks and Benefits

• Hourly compensation + gratuities
• Seasonal wage increases
• All meals while working onboard
• Up to $300 in Health Care Spending Account
• Friends and family rail tickets and packages discount
• Two annual complimentary rail pass (beginning your 2nd season)
• Work shoes reimbursement
• Opportunity to experience beautiful BC & Alberta
• Exclusive discount with various partners on Perkopolis
• Growth opportunities
• Fun and inclusive team environment

Hourly wage: $24.00/hour + gratuities

Rocky Mountaineer is an equal opportunity employer, driven by our values of creating meaningful moments, being one team, and achieving extraordinary outcomes. Our strong company culture supports our vision of a diverse, open, safe, and respectful workplace. We celebrate diversity and are committed to creating an inclusive environment for all team members. If you require any accommodations during the application process or throughout your employment, please let us know. We will work with you to ensure your needs are met and to create a supportive environment.

Please ensure to opt-in for text messages when you apply in order to receive interview updates.

This job description is not exhaustive of all duties and will encompass additional duties assigned. Responsibilities, title, reporting structure and duties may be changed in response to business requirements.