Superintendent I - Equipment (Sewers Operations)

Requisition ID: 42886

Organization

Located on the traditional, ancestral and unceded lands of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh) Peoples, Vancouver has a commitment to becoming a City of Reconciliation. Vancouver consistently ranks as one of the world's most liveable and environmentally sustainable cities. Named among Canada's Top 100 Employers, BC's Top Employers, and Canada's Greenest Employers, the City of Vancouver seeks colleagues who can help shape and embody our core commitments to sustainability, reconciliation, equity and outstanding quality of life for all residents.

Consider joining our committed team of staff and being part of an innovative, inclusive and rewarding workplace.

Main Purpose & Function

Superintendent I's are responsible for optimizing efficiency, managing budgets, presenting metrics, developing process improvements, ensuring that the needs of internal and external customers are met, and creating purpose and direction for their teams. Superintendent I's are accountable for the scope, schedule and budget of project and program work within their respective areas of responsibility. Superintendent I's are responsible for leading and developing front line unionized staff. They must ensure every team member understands branch goals and objectives and enable the team to achieve them by providing guidance, feedback and training. Superintendent I's must manage their teams in a safe and responsible manner ensuring they adhere to all regulatory obligations, safety procedures and branch policies.

Reporting to Superintendent II of Equipment; the Superintendent I manages the Equipment Coordinator who assigns Truck Drivers and Equipment Operators to crews to perform the work required. Communicates and collaborates with a range of staff within the branch, other branches, departments, and members of the public and businesses to ensure the branch workforce can effectively complete assignments.

Specific Duties & Responsibilities

Business Operations:

• Reviews and develops annual plans, work priorities, schedules, and crew allocations to ensure resources and equipment are efficiently and effectively allocated and work outcomes are optimized
• Establishes work area process and workflows
• Ensures operational area activities are aligned to branch, Engineering and City strategic objectives
• Monitors budgets and maintains cost controls by analyzing and investigating variances, obtaining quotes and authorizing invoices
• Provides input with planning, reviewing and adhering to Operating and Capital Budget parameters depending on work area
• Provides input with the development, monitoring and communication of budget reports to ensure accuracy and transparency
• Manages budget variances within specific area of responsibility
• Creates, maintains, analyzes and makes recommendations using statistical branch data to support business and operational decisions
• Understands established branch metrics and assists in developing new metrics, as required, that can be used to manage and control business operations
• Develops, maintains and monitors services levels and resourcing plans for area(s) of responsibility
• Establishes targets for business and quality improvement
• Drives continuous improvement through an understanding of industry best practises with a focus on increasing efficiency, enhancing worker safety and engagement and improving quality of products and/or services
• Develops and maintains relationships with internal and external customers and liaises with City departments and partner branches (e.g. design and operating branches) to improve integration and ensure active collaboration

Supervision/Leadership/Engagement:

• Oversees and supervises staff including working foreman, assistant working foreman, ops workers, and equipment operators
• Models the professional behaviour expected of staff in work area; including collaboration, teamwork and respectful workplace behaviors
• Communicates branch objectives, requirements and rationale with staff, both orally and in writing
• Addresses employee and labour relations issues in a timely, fair and consistent manner using internal City resources, collective agreement provisions and City and Branch policies and programs
• Responsible for overseeing and managing formal employee-based programs such as, Attendance Management, Performance Management, Stay-At-Work, and Return-To-Work
• Encourages workplace productivity, good attendance and morale by building engagement
• Manages the performance development process for direct reports including following the City's established annual process, documenting and tracking
• Participates in the recruitment and selection process for new hires
• Ensures appropriate onboarding and training of new employees, including safety orientations
• Identifies team development and training gaps and assists in developing and implementing training plans that include a balance of both technical and non-technical skills

Safety:

• Promotes a culture of safety within workgroup
• Ensures that all work is being performed in a safe manner at all times and adheres to Branch Safe Work Procedures and Organizational Health & Safety regulations
• Identifies safety concerns and addresses them quickly with appropriate training, guidelines or policies
• Escalates all safety issues
• Participates in Branch Safety Committee Meetings
• Participates in Branch Safety Audits
• Participates in Branch Safety Inspections
• Works collaboratively with Driver Services to ensure driver training and safety programs are in place
• Performs accident investigations
• Collaborates with Occupational Health and Safety to assist in organizational safety initiatives

Other:

• Leads branch initiatives, projects and/or programs employing standard Engineering project management principles
• Ensures standard project/program processes are followed, documentation is maintained, and regular status reporting occurs
• Aligns branch practices with Engineering PMO, Supply Chain, Finance and HR policies, processes and work flows
• Understands regulatory obligations and ensures compliance

Duties unique to the Superintendent I:

• Works closely with the Engineer of Record in Sewers & Drainage Design on Sewers' capital renewal projects; reviews and provides feedback on planning, design, and construction of sewers projects
• Develops work priorities and schedules to ensure resources and equipment are efficiently and effectively allocated
• Researches and sources for sewers specific equipment and material from various suppliers and vendors
• Collaborates with Sewers & Drainage Design on branch initiatives, projects and/or programs employing standard Engineering project management principles
• Ensures Sewers standard project/program processes are followed, documentation is maintained, and regular status reporting occurs
• Aligns branch practices with Engineering PMO, Supply Chain, Finance and HR policies, processes and work flows
• Understands regulatory obligations and ensures compliance
• Other duties as assigned

Qualifications

Education and Experience:

• Completion of grade 12 supplemented by technical and/or business management courses related to operations management
• 6-8 years of operations leadership experience in a Unionized environment
• Experience in underground utility installations
• Experience managing in a Unionized environment is preferred
• Experience communicating and collaborating successfully with multifaceted teams
• Experience with writing a variety of reports as well as providing performance reviews
• Project management skills and experience considered an asset

Knowledge, Skills and Abilities:

• Good working knowledge of WorkSafe BC and relevant Organizational Health & Safety standards
• Ability to interpret, follow, explain and direct staff in collective agreement language, City policies and procedures
• Ability to build staff engagement through departmental or corporate initiatives and through coaching, mentoring and training
• Skilled in conflict and dispute resolution
• Respectful interpersonal skills including the ability to build inclusivity
• Sound planning, organizational and project management skills
• Ability to contribute to the development of budgets and manage and provide advice on cost control
• Ability to evaluate work methods, processes and procedures, make recommendations for appropriate changes, and implement
• Ability to develop goals and objectives in area of responsibility and contribute to development of branch goals and objectives
• Ability to develop, define and monitor Staff developmental plans
• Ability to work collaboratively across different parts of the organization
• Proven ability to communicate effectively and professionally orally or in writing with staff, management and the public
• Ability to articulate complex concepts and expectations clearly
• Ability to develop, analyze and report on operational area/business area metrics
• Good working knowledge and experience with MS Office software, particularly with the creation and use of spreadsheets, and the demonstrated ability to learn and use new software
• Understanding of basic financial accounting principles

Driver's License and Record Checks:

• A current and valid class BC Driver's License and a satisfactory Commercial driving record

Business Unit/Department: Engineering Services (1300)

Affiliation: Exempt

Employment Type: Regular Full Time

Position Start Date: February, 2025

Salary Information: Pay Grade RNG-SPT: $100,417 to $125,521 per annum

Application Close: January 21, 2025

At the City of Vancouver, we are committed to recruiting a diverse workforce that represents the community we so proudly serve. Indigenous peoples, people of colour, 2SLGBTQ+ persons including all genders and persons with disabilities are encouraged to apply. Accommodations will be provided upon request during the selection process. Learn more about our commitment to diversity and inclusion.

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