Software Development Manager

Agfa HealthCare, is a division of the Agfa-Gevaert Group which is headquartered in Mortsel, Belgium and traded on Euronext Brussels (AGFB).

At Agfa HealthCare, we support healthcare professionals across the globe to transform the delivery of care. Our focus is 100% on providing best-of-suite Imaging IT software solutions that enable secure, effective and sustainable imaging data management.

From product development to implementation, our unified Enterprise Imaging Platform is purpose-built to reduce complexity, improve productivity and deliver clinical value. We use our proven track record as an innovator, our in-depth medical knowledge and our strategic guidance to help healthcare providers achieve their clinical, operational and business strategies.

The Software Development Manager has overall responsibility for development at a site by leading, coaching, mentoring, motivating and engaging with AGFA HealthCare's Waterloo site. The role leads a group of team leads and senior level contributors who do not have direct reports principally located at our Waterloo R&D site.

The Software Development Manager will clearly & regularly communicate the company and R&D vision and goals and tie them to the site goals and outcomes + team goals so everyone is aligned and moving in the same direction as each other and as the company. Equally important to leading one's own reports, the leader in this role must be a connector between R&D sites and between functions and between teams.

The leader will support and champion your team, focusing on the development of the team along their career growth objectives and developing the team to expand knowledge and capabilities. The leader will ensure knowledge spreads, never having just 1 person who knows anything, and are building bench strength for all our key roles so with any gap, we have someone ready to step in. Part of development is delegation. Give people an opportunity to expand their breadth across other areas of leader, across the site and across sites. Expose people to cross-team and cross-functional work.

Key Roles & Responsibilities:

• Lead the team to deliver the product we commit to, with quality, on time (when we said), and ever more efficiently (faster). Ensure delivery of software release in time, scope and quality. Track, analyze and report on team's activities, and makes recommendations and changes to maximize results. Ensures R&D Site employees will perform to improve overall effectiveness and learning within the site, by coaching, training, enabling skills to grow, practices to be spread across teams / sites (by means of Community of Practices).

• Departmental Strategy and People Management - lead a team of experienced people managers in order to deliver on business results. Coaching, mentoring, performance concerns etc. Responsible for goals and objectives for developers and team lead within their scope. Build the technology we need and align to our technical roadmap. Develop a technical vision and viewpoint and align that across sites and with overall AGFA HealthCare technical roadmap. Be an influencer from your own and with your team's experts.

• Bring the team close to the customer. Ideally, real customer interaction at the end of every sprint. We can't very well have a technical vision if we don't know the customer who's problem we are solving. React in a timely manner to customer complaints and defects to increase customer satisfaction.

• Stakeholder Communication: Act as site-specific engineering liaison for technical business issues. This may also include participation in sales activities, customer visits and customer service issues that require detailed technical consultation as well as communication to senior management.

• Resource Allocation: allocate resources effectively including people, budget and technology infrastructure and ensure that releases are adequately resourced to meet objectives. Ensure we have a lean process that is fit for purpose. Inspire the team to be a team who is always learning, improving and leaning out the process. Ensure that the process helps us deliver with quality, in time and with speed. With good process ideas, bring them up for global standardization. Be an influencer across sites.

• Quality Assurance; ensure that software products meet the quality standards and customer requirements by implementing QA processes and code reviews.

Skills Required:

• The Software Development Manager needs to have a broad understanding of the healthcare industry.
• Software Development Managers have customer contact as they will be involved in high level escalations - client contact includes typically CIO level.
• Strong problem solving skills are required and project management.
• Risk Management is important in this position - the Software Development manager must identify and mitigate risks that may impact project delivery such as technical challenges, resource constraints, or changes in requirements to ensure projects stay on track and deliver on time
• Setting Strategy and Roadmap - Software Development Managers must have their teams deliver to the roadmap.
• Strong interpersonal skills are required.
• Given the nature of the Software Development Manager - will often intervene and be the problem solver of the R&D group.
• Outside of R&D - Software Development Managers will have interaction with Global Service Validation and Launch teams.

Education:

• Bachelor's degree or equivalent with 5-8 years with relevant work experience is mandatory.
• Master's degree or equivalet with 10 plus years of relevant work experience is preferred.

Required Licenses/Certifications:

• Relevant software management experience
• Full stack development of large-scale enterprise applications, Java, Cloud & Cloud Native development expertise, healthcare industry experience

We offer a rewarding career in a field that impacts lives, the opportunity to work with a talented and committed team of individuals, training and career development programs, and a competitive compensation and benefits package. If you want to be part of this experience, we'll take you there!

Agfa Inc. is committed to complying with the Accessibility for Ontarians with Disabilities Act 2005 (AODA) and all of its standards in order to create a barrier-free Ontario. We will provide necessary accommodation during the recruitment and selection process to all applicants. If you require accommodation as part of the employment application process, please contact agfahealthcarehrna@agfa.com.

At Agfa HealthCare, we are passionate about creating an inclusive workplace that promotes diversity of Age, Gender, Gender Identity or expression, Race, Sexual Orientation, Physical Ability, Ethnicity, or any other aspect that makes someone unique. The differences among us are our strengths. We are committed to promoting a diverse, equal and inclusive workplace that fully represents the different cultures, viewpoints and backgrounds of our global organization and the world we live in.

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