Fixed Term Easy Move Sales Representative (Hybrid)

As a Fixed Term Easy Move Sales Representative , you will engage with our residential customers and provide an excellent consumer experience while also working with other departments to assist in the resolution of issues or requests. Your goal will be to acquire new Residential accounts through in-coming calls from account prospects. Your success will depend on your ability to engage with prospective customers to understand their needs and where we can provide value.

Kindly note that this is an 18-month fixed term position.

What We Offer:

Work Environment - Work in our beautiful home office building with access to a full fitness facility, onsite nurse, and a café.

Hybrid Work Model – Allows for a blend of in office and work from home days.

Competitive Compensation – Including a parking allowance.

Flexible Benefits Plan - Including medical and dental benefits that are both in effect from day one.

Wellness Support – With 24/7 access to our Employee & Family Assistance Program.

Opportunity to give back to some amazing causes in our community – Choose when and where to make an impact with a paid volunteer day, company volunteer opportunities, and a donation matching program.

Your Responsibilities:

• Through either inbound calls or outbound sales leads focuses on acquiring new business through new customers or existing customers.
• Execute simple and short-term sales cycle which may or may not lead to a long-term customer relationship.
• Sell relatively standardized offerings with a single application.
• Spend significant time on prospecting activity; spend little or no time on post-sales activities.
• Drive new product sales and/or upsells value added offerings to customers.
• Facilitating credit approval, set up, and activation.
• Support service and delivery teams by ensuring any commitments to customers is within the team’s ability to execute in a timely and efficient manner
• Develop understanding of all our products to provide the best solution for our customer needs.
• Ensure accuracy when requests are logged, resolved and escalated where appropriate.

Your Skills:

• Working knowledge of liquid-petroleum products (i.e., heating oil, and propane).
• Able to maintain a positive, empathetic and professional attitude toward customers at all times.
• Excellent customer service skills.
• Proven ability to multi-task.
• Ability to work well in a team environment and be a reliable team player.
• Able to make decisions and support team members.
• Must possess strong communication skills with ability to quickly build rapport and maintain relationships.

Your Experience:

• High School with Post-secondary education preferred.
• 1-3 years’ experience in sales/marketing and customer service required.

#LI-Hybrid

Irving Oil is committed to supporting a diverse and inclusive work environment. We thrive on the good energy that’s created when our people from different backgrounds, identities, cultures and experiences share their unique perspectives. Diversity is key to our success and inclusion is everyone’s responsibility.​

Job Requirements - Work Experience

Job Requirements - Education