Service Specialist (I - III) - Completion Tools

Job Duties and Qualifications

Job Duties:

• Under general supervision, oversees the installation of the least complex well completion products in the geographic area.
• Typically operates as a one-person crew.
• Consults with customers concerning products and services, promotes good customer relations at the well site, and ensures customer satisfaction.
• Reviews the job design and confirms that the job packet includes the proper equipment and processes to achieve the job purpose.
• Performs all aspects of the job in compliance with HMS processes.
• Applies technical knowledge to solve unanticipated situations, and consults with HES operations base as needed.
• Demonstrates knowledge of pre and post-job product and service activities (employee's ongoing participation in these pre and post-job processes will vary by location).
• Properly maintains assigned equipment and ensures compliance with safety regulations and procedures.
• Interacts with third parties whose activities could impact the process of installing completion products to assure proper coordination.
• Trains service operators in areas of expertise.
• Conducts and documents all Halliburton HSE related activities at the well site-site assessments and risk analyses, onsite safety meetings, PPE use, etc.
• Completes all well site and post-job paperwork.
• Participates in post-job review with his/her supervisor.
• Recognizes possible sales opportunities for additional HES products and services and communicates them to appropriate HES personnel.
• Promotes safety awareness and environmental consciousness, and complies with all applicable health, safety and environmental procedures and regulations.
• Promotes and takes an active part in the quality improvement process.
• Develops his/her knowledge and skills to be able to run more complex, and/or a broader range of, HES offerings.
• Develops customer service, negotiation and leadership skills.

Qualifications:

• Requires completion of a high school diploma or equivalent.
• Skills are acquired through 1.5 years of experience and completion of required competencies for current and next level.
• Class 5 Non-GDL driver's license required and must be able to provide a copy of drivers abstract.

Candidates having qualifications that exceed the minimum job requirements will receive consideration for higher level roles given (1) their experience, (2) additional job requirements, and/or (3) business needs. Depending on education, experience, and skill level, a variety of job opportunities might be available, including Service Specialist II and Service Specialist III.