Designated office:
Eastlink
6080 Young Street
Halifax, NS
This position is:
Hybrid, at least 3 days per week in office
Eastlink is a family owned, entrepreneurial and innovative company headquartered in Halifax, Nova Scotia. We take great pride in being a leader in delivering creative competitive, customer focused telecommunications solutions, and connecting our customers to the things and people that matter most. Serving a customer base across seven provinces, our advanced solutions include Internet, Mobile, TV, Telephone, Security and Automation, Data Communications, and exclusive locally produced programming on Eastlink Community TV.
We embrace diversity, inclusion, equity, and accessibility throughout all levels of the organization and encourage members of equity groups to self-identify during the application process.
The Manager, Mobile Roaming is responsible for the management of Eastlink's Roaming Team. Team's responsibilities include establishing and managing commercial Roaming Agreements, technical solutions for all roaming technologies (3G, 4G and evolution), inter-operator messaging, as well as A2P and OTT messaging connectivity with various carriers.
The Manager will develop and maintain relationships with roaming partners, validate and ensure the partners' networks are successfully providing reliable roaming services to Eastlink customers.
Responsibilities:
Requirements:
Why Choose Eastlink?
Eastlink operates in a culture of continuous improvement through listening, learning, and adapting, which enables us to respond quickly to the evolving needs of both employees and customers. We recognize that our truly greatest competitive edge is our people and that delivering a great customer experience begins with a great employee experience. Our philosophy of developing and training our team "on the ground" not only helps to create a strong onboarding experience but also readies employees for future growth opportunities within the organization.
Get your careers started with us and stay with us, your journey begins here!