Associate Relations Manager - Mars Canada
Job Description:
The AR Manager will serve as the point of contact for associate relations issues and inquires within an identified cross-segment, cross-functional client group. Responsibilities include building trust, credibility and collaborative relationships with line managers and associates. Apply expertise and sound judgement when managing inquiries, mitigating risk and minimizing adverse impact to the organization through application of policies, practices and adherence to legal and regulatory requirements. Resolve issues and address client needs to ensure situations are resolved fairly, objectively, and in a manner that aligns with our Five Principles and the Associate Concept.
Education & Professional Qualifications:
- University degree or equivalent experience in Human Resources, Labor/Industrial Relations, Legal or related field.
- Minimum 5+ years of experience working in Human Resources/Labor Relations.
Knowledge/Experience:
- Strong communication, written and interpersonal skills; ability to work and communicate effectively with a wide range of individuals across all levels of the organization.
- Deep knowledge in applicable employment and labor relations regulations.
- Ability to rapidly mobilize and manage internal and external resources to mitigate risks to the Mars business and reputation.
- Ability to handle and maintain confidential and sensitive information.
- Strong analytical and problem-solving skills.
- Strong conflict management skills.
- Ability to work independently and exercise sound judgment.
- Ability to prioritize work, meet deadlines, and work effectively while managing competing projects and/or demanding clients.
Key Responsibilities
- Responsible for evaluating and managing site/function Associate Relations issues and concerns.
- Conduct timely, thorough, and effective investigations relating to company policy or employment law and other regulations.
- Identify complex and high-risk situations, providing assessment and recommendation to Sr. AR Manager.
- Coach line managers on performance management, appropriate documentation and communicating effectively to drive improvement.
- Deliver and ensure compliance to Associate Relations capability building programs.
- Coach and advise line managers, associates and P&O partners in matters related to associate relations.
- Consult and provide guidance to Business Partners to ensure org initiatives and associate impacts comply with policies, practices and employment law.
- Create recommendations for site leadership teams leveraging AR data and analytics.
What can you expect from Mars?
Work with over 140,000 diverse and talented Associates, all guided by The Five Principles.
Join a purpose driven company, where we're striving to build the world we want tomorrow, today.
Best-in-class learning and development support from day one, including access to our in-house Mars University.
An industry competitive salary and benefits package, including company bonus.
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Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.