Our company was built on the dream of a pioneering entrepreneur, and that spirit continues to empower our work with businesses across Canada today. The Rogers Business team helps organizations of all sizes adapt, scale, and win with network services and other innovative technology solutions that are reliable, secure, and scalable. These solutions are built to allow businesses to operate more efficiently, reduce costs and improve productivity and collaboration. We are looking for team members who have a passion for delivering industry-leading value to customers and businesses in the communities where we live and work, so come build a rewarding career at Rogers and be a driving force behind our success story!
Our team is seeking a Senior ICAT Architect, responsible for customer-facing technical and professional services sales support, where you will put into practice your proven ICAT engineering talents in support of our large enterprise, strategic and public sector accounts.
Reporting to the Senior Manager, FS & Construction, you'll join an energetic team of construction, ICAT, telecom and business professionals who are passionate about delivering a great customer experience by way of comprehensive solutions design, technology mastery, engaging presentations, and all-around technical thought leadership.
What you'll be doing:
Primarily responsible for delivering critical design solution that are supporting the sales teams to meet their national quota in the Rogers construction vertical.
Participate in sales forecast and client calls.
Lead customer demos for Rogers Smart Communities with the customers.
You'll help to identify, and will interface with, key decision makers of current customers and prospects, construction professionals, developers, consultants and property managers on all sales opportunities for your assigned sales channels.
You'll leverage your extensive ICAT and construction design assist experience to create differentiated and fully supportable technical solutions that meet or exceed customer requirements.
As the 'owner' of the design, you'll engage the requisite internal and external teams to fully assess costs, deliverability, schedule and supportability of the solutions, and ensure they're fully understood by the account team and the customer.
You'll meticulously document vendor quotes, PSOWS, CSOWS, COPS, POs, monthly billing and SOVs, and advance the solution specifications internally/ externally and support downstream service delivery nd support.
You will be responsible for project monthly invoicing, forecasting, cost tracking and reporting.
As a key source of feedback from the field, you'll regularly deliver structured, succinct and measured insights reports to the AEs/ executive management as the voice of our customers.
You'll foster strong relationships with other internal Rogers groups including Network Planning, Transport and Engineering, Service Delivery, and Service Assurance in support of providing a great customer experience.
In support of keeping our team at the forefront of telecommunications' evolution, you'll both receive, and deliver, comprehensive formal technical training to/from your peers.
Internal coordination with Rogers service delivery, finance, planning and in-building teams for project delivery and solutions.
You will be responsible for markups on existing drawings for the solutions, review SI's and change orders, create project schedule and roles and responsibilities matrix for the project. Submit project documentation including shop submissions/ drawings. Coordinate with consultants on project deliverables of solutions.
Accountable for the coordination of project vendors including commissioning, scheduling, billing and costing.
Attend all relevant project meetings both internal and external to the projects.
Detailed knowledge of Bluebeam, Salesforce, Admin3, PowerBI, Microsoft Project, Excel, Powerpoint, AutoCAD and Visio.
Subject matter expert on the following; security ( CCTV, access control, smart locks ), network (BBN) including wifi/ DAS/ GPON, digital signage and AV and all other low voltage solutions in the construction environment.
A PMP certification would be an asset.
Responsible for project vendors supporting the construction vertical including running and managing external project meetings.
What you will bring:
A University degree or technical diploma in Engineering, Architecture, IT, Computer Science, or related field.
You will have a working understanding of ICAT, mechanical, electrical, architectural design and drawings.
You must be able to read and understand construction drawings and specifications.
Understanding how to read, draw and fully understand logical network diagrams and solutions.
Knowledge of wifi heat maps and DAS IBwave designs including topology and riser diagrams.
You have 10 years of work experience in the construction field with direct project management experience.
You're a strategic and creative thinker, able to both understand the big picture, and dig into the finer details.
A proven record in solution and product positioning, technical writing, communication and presentation.
Ability to persuade, negotiate and sell.
Experience as a primary content contributor for complex RFP documents.
Strong understanding of project scheduling and sequencing of work, integration of various technologies, smart building solutions and IOT products.
Advanced knowledge of Microsoft Office applications (Word, Excel, Project, Visio, Sharepoint, Teams, etc.).
Use of a personal vehicle for business purposes is required.
Ability to manage multiple projects in parallel.
Physical ability to walk job sites and lift heavy objects.
Up to date certification on WIMS, fall arrest training etc is required.
Ability to work independently on proposals, solutions and project delivery.
To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role.
Schedule: Full time
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location: 8200 Dixie Rd (341), Brampton, ON
Travel Requirements: Up to 50%
Posting Category/Function: Sales & Account Support
Requisition ID: 317744
At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ.
Posting Notes: Rogers Business