Food Services Shift Lead

Department: Food Services

Type of Contract: Contract, Seasonal

Work Location: Milton, ON, L9E 0C6

CH Site: Glen Eden

Posting Start Date: September 9, 2024

Posting End Date: October 9, 2024

Your Opportunity

The primary responsibilities of this position include:

• Lead Food Service Attendants through daily tasks, supporting staff and visitors as needed
• Prepare and serve food, following food handling and safety procedures; ensuring food safety protocols are followed by all staff
• Ensure proper operation of equipment. Notify Supervisor/Coordinator if equipment is not functioning properly.
• Maintain a clean and organized food service area, including stock room
• Notify supervisor when additional inventory is required and assist Food Supervisor with daily/weekly inventory counts and receiving food & drink deliveries.
• Greet customers and respond to requests in a friendly and efficient manner
• Process payments following established cash handling procedures
• Responsible for securing cash and floats at the start and end of every shift
• Sell merchandise and related items
• Assist with staff training both pre-season and in-season.
• Communicate with senior staff and other departments at Conservation Halton as needed
• Work in accordance with the Conservation Halton's Safety Policies & Procedures and the Occupational Health and Safety Act and Regulations and all other related manuals.
• Other duties as assigned

Your Qualifications

• Previous experience in the food industry is preferred. Interest in hospitality, restaurant, resort management is beneficial.
• Strong customer service and communication skills, ability to communicate effectively with both visitors and various levels of Conservation Halton Staff
• Ability to manage and supervise multiple locations (west lodge/ east lodge) during a shift.
• Ability to work a flexible schedule (evenings, nights and holidays), depending on visitation levels
• Previous experience in a leadership role is an asset
• Previous point of sale and Clover device experience is an asset
• Ability to travel to a site not serviced by public transportation
• Able to lift up to 40 pounds, stand, and walk for long periods of time
• Ability to work outdoors in a variety of weather conditions
• Ability to move food and drinks to different locations as needed
• Successful candidates are required to provide a Criminal Record Check (CRC), to verify the absence of a criminal record for which a pardon has not been granted (if over 18 years old). *Cost covered by Conservation Halton up to $30.00.
• Successful candidates must complete and/or provide a copy of Food Handler Certificate prior to first day of employment. Reimbursement provided.
• Smart Serve Certificate is an asset

Your Reward

• Starting at $17.51 per hour
• Part time and full-time hours available; hours may vary depending on availability
• The position's expected start date is December 7, 2024
• You will work in an inspiring setting with views of the Niagara Escarpment and no traffic lights for several miles
• You will work with a creative, talented and solutions-focused team
• You will work for an organization that provides flexible work arrangements and places tremendous value on professional development and wellness of its employees
• Free access to Conservation Halton and Conservation Ontario parks
• Season passes for Glen Eden
• Discounts on Conservation Halton/Glen Eden services, food and merchandise

Our Core Values

Diversity and Inclusion - We endeavor to understand, accept and appreciate the value of our differences and encourage authenticity.

Learning and Innovation - We embrace the need for continuous improvement, the opportunity to learn from others and the benefits of sharing knowledge.

Person-Centered Service - We make people a priority through customer-centred engagement, predictive problem-solving and high-quality service.

Collaboration - We seek out and trust in the skills, expertise and experience of others in order to achieve our common ambition.

Sustainability - We consider the environmental impact of everything we do and always keep future generations in mind when making decisions.

Integrity - We make decisions with accountability, transparency and a strong sense of personal responsibility for our choices and actions.

Resilience - We are positive and proud of our ability to quickly and effectively respond to change.

To Apply

Please visit the link to apply online and have your resume ready to complete your application: Click to apply

We thank all applicants for their interest however only those selected for an interview will be contacted.

In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, Conservation Halton will provide accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities. To discuss accommodations, please contact hr@hrca.on.ca.

Pursuant to the Municipal Freedom of Information and Protection of Privacy Act, personal information provided through the recruitment, selection, and onboarding process is collected under the authority of the Conservation Authorities Act R.S.O. 1990, c. C.27, s. 18 (1), as amended, for the purpose of determining eligibility for employment and volunteer positions with Conservation Halton. Personal information is collected and managed in accordance with the Municipal Freedom of Information and Protection of Privacy Act.

Questions about the collection of information can be directed to the Freedom of Information Coordinator, Office of the President & CEO, 2596 Britannia Road West, Burlington, Ontario, L7P 0G3, 905-336-1158 ext. 2236, admin@hrca.on.ca.