Broadcast Technician

A NEW BREED OF ENTERTAINMENT

With almost 150 years of proud horseracing history, Woodbine Entertainment Group is the founding pioneer and largest operator of professional horseracing in Canada.

Building on our rich past, we are surging ahead to the future with an energized, new vision. Today we deliver the most thrilling and highest quality racing, dining and entertainment experiences to our visitors. In doing so, we remain a world-leader in horse-racing — and also among the most exciting and diverse entertainment facilities on the globe.

JOB SUMMARY

This position is a part of the Broadcast Technology team, responsible for ensuring the continuity of broadcast and audio-visual operations at Woodbine Racetrack and across Woodbine Entertainment's properties. This includes troubleshooting, installation, maintenance and repair of broadcast, transmission, audio-visual, broadcast IT and related equipment.

JOB RESPONSIBILITIES

• Maintain performance and full-service functionality of Woodbine's Broadcast Facilities

• Attend and address facilities expansion, corrective service actions and equipment-specific configuration administration that ensure best performance for delivery of services

• Complete performance monitoring and review of system performance and communicate status updates to Manager

• Liaise with manufacturer support, operators, and suppliers to resolve identified issues that are impacting operational status in a timely fashion

• Quick implementation of manual workarounds when automation fails

• Quick instructional training of operations crew - sometimes remote or on the phone - to resolve a technical or functional issue

• Develop creative workarounds for issues

• Propose creative new solutions for business challenges or opportunities

• Recommendations for small purchases and maintenance spend

• Direct control over customer-facing activations including TVs, LED screen, digital signage, simulcast racing distribution, PA audio across our buildings

• Some interaction with support vendors as needed for support, not sales

• Provide technical support for video/audio equipment across the organization

• Provide support for equipment used to provision web streaming

• Assist operators with efficient and effective equipment operations as required.

• Develop strong rapport and two-way communication skills with operators to ensure effective problem solving, and insights into equipment 'issues' during live productions

• Provide feedback to internal teams in determining the appropriate technological production solutions to fit their needs

• Maintain and repair all technical equipment in the Broadcast department

• Maintain current knowledge of inner workings of equipment/systems, the connect points and interdependencies of all positions

• Recommends solutions based on the balance between operational efficiency and equipment malfunctions

JOB QUALIFICATIONS

• Recognized post-secondary degree/diploma in Broadcast or Electronics Technology

• Minimum 2-3 years experience in the Broadcast industry

• Current broadcast technical standards

• Understanding of sports and entertainment productions, control room & Master Control facilities

• Wiring for video, audio, intercom, networking, fiber, RF

• Problem solving and troubleshooting skills

• Ability to work both independently and part of a team

• Knowledge of computer systems, networking topology and deployment, VPN tunnels, and network security as asset

• Proficient with consumer and/or professional AV equipment

• Volunteer hours at a cable station or similar

• Quick, tactical thinking to resolution issues

• Seen as problem solvers for Broadcast and AV technology throughout our properties

WORKING CONDITIONS

• Travel between Woodbine, Mohawk and other company properties as required

• Standing and walking required for approximately 50% of the work time

• Some heavy lifting, work at heights, work in tight spaces, work indoor and outdoor required

• Regular interruptions and managing multiple demands

• Schedule will involve day and afternoon shifts, holiday work, weekend work

Diversity, Equity, Inclusion and Belonging

Be Yourself.

We believe differences should be valued and celebrated. By building diverse and inclusive teams, we strive to provide a more authentic and empowering work experience that unlocks the potential of our people. Regardless of race, religion, colour, national origin, sex, gender, expression, sexual orientation, age, marital status, veteran status, or disability status, we believe everyone has the right to express their ideas, ambitions, and pursue their goals with confidence and integrity. Diversity breeds innovation. We want people to think differently. Our commitment is to build a culture that welcomes everyone and leverages their unique perspectives to be a great entertainment company that shares the thrill of horseracing experiences with the world.