Outbound Vehicle Delivery Specialist

About Clutch:

We're on a mission to reinvent the way people buy, sell, and own cars. Are you game?

Clutch is Canada's largest online used car retailer, delivering a seamless, hassle-free car buying and selling experience to drivers everywhere. Customers can browse hundreds of cars from the comfort of their home, get the right one delivered to their door, and enjoy peace of mind with our 10-Day Money-Back Guarantee… and that's just the beginning.

Named two years in a row to the Globe & Mail's list of the Top Growing Companies in Canada and also awarded spots on Deloitte's Technology Fast 50™ and Fast 500™ lists, we're looking to add curious, hard-working, and driven individuals to our growing team.

Headquartered in Toronto, Clutch was founded in 2017 and currently services Ontario, New Brunswick, Nova Scotia, and Prince Edward Island. Clutch is backed by a number of world-class investors, including D1 Capital, Canaan, Real Ventures, BrandProject, and Upper90. To learn more, visit clutch.ca.

What You'll Do:

• Deliver vehicles and assist customers with pick-ups at the Etobicoke office, ensuring a great customer experience.
• Complete customer paperwork accurately and take detailed notes in our tracking system.
• Drive a flatbed truck (no commercial license required) to deliver purchases to customers. Training provided.
• Load and unload vehicles, ensuring safe transport. Perform basic inspections to keep the truck in good condition.
• Prioritize safe driving and maintain a clean driving record.
• Assist team members with various tasks as needed.

All About You:

• Valid Class G Driver's License with a clean record (last 3 years) and ability to provide a driver's abstract.
• Comfortable driving manual transmission vehicles.
• Passion for cars and basic automotive knowledge.
• 2+ years of customer service experience with a focus on creating great experiences.
• Strong communication and people skills - you'll often be the first person customers meet in person.
• Comfortable driving long distances (e.g., Ottawa or Windsor for scheduled deliveries).
• Able to work in a fast-paced environment with a flexible schedule, including evenings and weekends.

Bonus Points If You Have:

• A valid OMVIC license.
• Experience with automotive warranty products.

Why You'll Love It at Clutch:

• Ownership & autonomy - make an impact and shape your role.
• Competitive pay.
• Health & dental benefits.

Clutch is committed to fostering an inclusive workplace. If you need accommodations during the interview process, please email talent@clutch.ca.