Sr Field Service Technician

Join a team recognized for leadership, innovation and diversity

Sr Field Service Technician

The future is what you make it.

When you join Honeywell, you become a member of our global team of thinkers, innovators, dreamers and doers who make the things that make the future. That means changing the way we fly, fueling jets in an eco-friendly way, keeping buildings smart and safe and even making it possible to breathe on Mars.

Working at Honeywell isn't just about developing cool things. That's why all of our employees enjoy access to dynamic career opportunities across different fields and industries.

Are you ready to help us make the future?

We have an immediate opening for a Security Tech at our Kanata office Reporting directly to the Sr Field Service Supervisor, you will be responsible for responding to, and resolving service calls, providing technical support and solving problems for Honeywell customers located across Eastern Ontario. This is your chance to join an outstanding organization in which you will receive competitive pay and benefits. This position will provide the opportunity to further your career and develop your technical skills in an exciting and challenging atmosphere.

Additional responsibilities related to the technical delivery of small service jobs include time and material work and preventive maintenance may be assigned as well. These customers will have various products installed that fall into life safety, fire, and security systems category as well as their associated computer systems. The goal is to ensure system up-time and efficiency.

Be the face of Honeywell to the customer and interact directly with end-users, peers, and competitors. Share knowledge of Honeywell solutions to improve efficiencies and team ability. Become a technical specialist for sophisticated Honeywell solutions/product offerings.

The ideal candidate will have an Electrical / Electronic diploma or experience with fault finding/repairs of electronic equipment or maintenance of IT systems including hardware and software (server management, network configuration/troubleshooting, etc.).

The Honeywell building is a controlled goods program environment. Candidates must be eligible for CGP clearance.

KEY RESPONSIBILITES:

• Troubleshoot and resolve complex technical issues
• Perform security and fire equipment installations and maintenance
• Provide technical support and service to customers
• Perform formal reporting and site documentation
• Ensure customer satisfaction through timely and effective resolution of issues
• Work with cross-functional teams to drive continuous improvement initiatives

YOU MUST HAVE:

• College Diploma in electrical or electronics related field
• Minimum of 2 years of field experience in electronics or computer programming/administration
• Valid driver's License
• Ability to acquire Top Secret Federal Government Clearances and CGP clearance
• Ability to be part of an on-call rotation

WE VALUE:

• Basic knowledge of Microsoft Active Directory
• Computer Science or electrical/electronics background
• Experience in the Access control and CCTV fields
• Experience working in a server-based environment
• Previous electronic security/fire suppression industry experience
• Previous technical / installation experience
• A solid grasp of IT network communications technology
• Application Programming Experience (JAVA, Apache Tomcat, VB Script)
• Knowledge and experience working with Domain Services, Microsoft Office and Visio
• Extraction and manipulation of reports
• Upbeat, inventive, eager to learn, proactive with autonomous problem-solving ability
• Superb communication, interpersonal and organizational skills
• Previous customer service experience
• Technical/professional certificate
• Ability to read and interpret mechanical/electrical drawings and diagrams
• Bilingual in French and English

ABOUT HONEYWELL
Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the world's most critical demands around energy, safety, security, air travel, productivity, and global urbanization. We are a leading software-industrial company dedicated to introducing state-of-the-art technology solutions to improve efficiency, productivity, sustainability, and safety in high-growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe.

THE BUSINESS UNIT
Lifecycle solutions and aftermarket services for advanced migrations, workforce productivity, and plant digitalization.

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, care or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.

Additional Information

• JOB ID: HRD247841
• Category: Customer Experience
• Location: 400 Maple Grove Road,Kanata,Ontario,K2V 1B8,Canada
• Nonexempt