This position is responsible for providing front line customer service for event and facility booking applicants in City parks as well as First Capital Place, which includes City Hall, Springer Market Square and Confederation Park.
Act as point of contact and liaison for special event applicants and organizers
Coordinate the intake and review of special event applications
Maintain and update the civic Special Event User Manual and related event booking forms
Liaise and coordinate with committees, other departments and stakeholders
Produce reports as required pertaining to usage, revenue, expenditures, fee structure and budget as required for the purpose of projects and policies
Attend site meetings for events or other purposes
Compile and maintain up to date records and files
Perform clerical and administrative duties as assigned
Required to work irregular hours (evening and weekends, holidays)
Other duties as assigned
Minimum 2 year completed post-secondary education in Event Management, Recreation and Leisure Services, Business or equivalent
2 years' experience in event coordination
Excellent verbal and written communication skills
Accurate cash handling ability
Ability to work in a demanding office environment
Team player with excellent customer service skills
Strong problem-solving skills and ability to use tact and discretion
Good organizational and prioritizing skills combined with attention to detail skills
Ability to facilitate meetings and mediate competing interests
Knowledge of recreation management/event booking software is preferred
Valid Class G driver's and access to vehicle
Must obtain a satisfactory criminal record check.
Core Competencies: Belonging, Collaboration, Accountability, and Innovation.