The Facility Attendant is responsible for light labour maintenance, cleaning duties and providing general information and customer assistance for customers using the City's recreation facilities.
Open and close facilities (set alarms, secure doorways, perform necessary security checks etc.)
Greet and liaise with customers using the facilities in a friendly manner
Ensure all entrances and exits to the facility are cleared of debris / snow and are operative to meet safety standards
Regularly monitor and clean facilities including; change rooms, washrooms, viewing areas and foyers
Remove garbage and waste from the facility as required
Perform assigned cleaning duties safely and efficiently
Provide facility monitoring/set-up/take-down services for special events and large scale recreational programs such as public skating, trade shows, junior hockey games, carnivals, tournaments, shows etc
Perform winter maintenance duties such as snow removal, salting and sanding outdoor entrances and exits surrounding the facility
Complete all required logs and checklists
Complete required incident/accident reports on the appropriate forms and submit to the Supervisor
Participate in department meetings, initiatives and training activities
Act in accordance with federal and provincial legislation as well as corporate and departmental policies and procedures. Demonstrate commitment to ensuring a respectful and safe workplace
Other duties as assigned
Completion of Grade 10 or equivalent
Three (3) months experience in front line customer service.
Must possess core competencies: Customer Focus, Teamwork, Results Orientation, Integrity
Demonstrated customer service skills
Able to perform the essential duties of the job
Demonstrated written and verbal communication skills
Knowledge of MS Office an asset
Knowledge of WHMIS an asset
Must obtain and maintain a satisfactory Criminal Record Check (CPIC)
Hours of work and shifts will vary; you must be available to work a flexible schedule as required, including:
Monday - Friday, evenings (5pm to 11pm),
Saturday - Sunday, day and evening shifts.