Traffic Management System Operator

Demonstrate your communication skills and put your emergency dispatch/radio systems experience to work in this opportunity with the West region Traffic Operations Office.

OPS Commitment to Diversity, Inclusion, Accessibility, and Anti-Racism:

We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace.

We invite all interested individuals to apply and encourage applications from people with disabilities, Indigenous, Black, and racialized individuals, as well as people from a diversity of ethnic and cultural origins, sexual orientations, gender identities and expressions.

Visit the OPS Anti-Racism Policy and the OPS Diversity and Inclusion Blueprint pages to learn more about the OPS commitment to advance racial equity, accessibility, diversity, and inclusion in the public service.

We offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontario's Human Rights Code. Refer to the "How to apply" section if you require a disability-related accommodation.

What can I expect to do in this role?

On a rotating shift basis in an office that provides services 24 hours a day, 7 days a week, you will:
• manage traffic on provincial highways within the West region
• improve traffic flow safety and efficiency by operating COMPASS, a two-way radio system with dispatch console and incident management systems

How do I qualify?

Communication and Interpersonal Skills

• you can communicate in a clear and concise manner
• you are able to build and maintain effective working relationships
• you are able to identify relevant facts in logical order
• you are able to prioritize and exercise tact and judgment in stressful situations

Analytical and Problem Solving Skills

• you are able to analyze and problem solve to anticipate problems based on the nature of the incident
• you can analyze and report on traffic incidents
• you are able to assess and implement appropriate services for traffic management

Technical Knowledge and Experience

• you have experience with incident and emergency response
• you have knowledge of and experience in Advanced Traffic Management Systems
• you have experience with emergency dispatch/radio systems
• you have knowledge of freeway and highway maintenance and construction practices and procedures

Computer Skills

• you are proficient with computers and with software such as word processing, spreadsheets, database applications and browser based user interface