Job Description Summary

As the Lead Customer Support Application Engineer, you will report to CCS Engineering Manager/assigned Team Leader. You will be responsible for designing, programming, testing, and commissioning of protection and control Panels for Generator Protection, Generator Excitation, Transformer Protection, Feeder Protection, Bus Protection, Line Protection System, Telecom and SCADA System.

You will define designs and support testing of Protection, Panels, RTU Panels and Digital Control System (DCS) panels and associated site services activities, in close collaboration with Operations leader and Project Management Leader.

Job Description

Essential Responsibilities

• Analyzing customer applications/specifications and designing protection and control panel mechanical layout, single line diagram, schematic diagram, power diagram, control diagram and Bill of Materials, engineering instruction, wiring drawing, wire list, wire tags to fulfill user specifications and requirements using AutoCAD/Ebase/Oracle/SAP
• Take full execution responsibility to assigned projects
• Perform engineering studies and analyses such as short circuit studies, protective device coordination, load flow, motor starting, etc.
• Designing control logic solutions to meet customer requests that may include complex control schemes such as Transfer schemes, Synchronizing schemes and Auto-restoration schemes
• Fabricate relay setting files to include programming of Protection and Control Elements, Control Logic and Communications settings
• Testing of customized Protection and Control solutions both in house and at customer installations
• Provide field support up to and including commissioning of new applications.
• Analyze and troubleshoot field cases involving GE Multilin Protection and Control products.
• May require travel up to 20 - 40% of the time depending on projects assigned
• Provide training/peer check/design support to other members of the team.
• Provide training materials/video of Ebase to help other members of the team

Required Qualifications

• Bachelor's degree in Electrical Engineering
• Minimum 5 years' working experience in panel design, analyzing and creation of specification/compliance statement, single line diagram, schematic diagram, control diagram, wiring drawing and power diagram related to relay protections and control using AutoCAD/Ebase with detailed knowledge of design, studies, specifications and implementation in electrical generation, transmission, and distribution systems.

Desired Characteristics

• Excellent knowledge of power systems, protection schemes and communication applications
• Experience in creation of test procedure and maintenance procedure related to factory and site testing and commissioning protection panel.
• Ability to apply advanced ideas in the technical engineering field and LEAN process to practical business problems
• Experience in programming the GE Multilin family of relays, specifically the UR Family
• Experience in designing power system control schemes (Transfer Schemes, Auto-restoration Schemes)
• Excellent understanding of theoretical bases for all major protection principles including Distance, Line Differential, Transformer Differential, Bus, Feeder, Generator and Large Motor protection.
• Demonstrated team player, initiative to take the lead and mentoring of other members of the team.
• Excellent interpersonal and communication skills and ability to work in a multicultural environment.
• Customer focused
• Experience in turn-key Protection and Control projects
• Demonstrated record in developing protection and control applications
• Working knowledge of major test sets and short-circuit / setting coordination software
• Working knowledge of RTDS, ASPEN, EMTP and MATLAB
• Familiarity with standard work and documentation procedures of electrical utilities
• Interdisciplinary experience including metering, communications, substation automation and integration
• Ability to present training courses and write technical papers
• Knowledge and experience with GE Digital Energy and 3rd Party Protection Relay products
• Working knowledge with E Base panel design tool
• Understanding and experience with CSA, UL and CE requirements
• Lean/6 Sigma Green belt or Black belt certification preferred
• P.Eng Certified is an asset

Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness.

General Electric Company, Ropcor, Inc., their successors, and in some cases their affiliates, each sponsor certain employee benefit plans or programs (i.e., is a "Sponsor"). Each Sponsor reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor's welfare benefit plan or program. This document does not create a contract of employment with any individual.

Additional Information