Manager, Logistics

Holt Renfrew offers you an inspiring, fashion-driven environment with opportunities to learn and grow. From our incredible partnerships with iconic luxury brands, to our commitments to corporate social responsibility, you will be inspired every day.

A job at Holt Renfrew offers a competitive total compensation, a generous employee discount, pension, and health & dental benefits, tuition assistance, and continuous learning and development.

The Manager, Logistics ensures that the inventory flow operates smoothly, supporting the selling effort.

Specific responsibilities include (but are not limited to) the following:

• Complete Personal Performance Plan, leading by example
• Complete e360 Survey, leading by example
• Build and retain a high performing team that is capable of delivering the results to meet performance goals
• Ensure the employee performance plans are updated seasonally
• Communicate appropriate parameters, standards and prescribed limits for direct reports; helping them to understand how they drive business
• Implement succession planning, team building and skill development
• Adhere to all Loss Prevention policies
• Lead and direct a team of stock movement associates to fulfill store to store transfers, maintain stockrooms to standard
• Partner with Alterations team to pick and deliver alterations from the sales floor
• Develop communication standards from store to store to meet Client expectations.
• Monitor and enforce the timely completion and execution compliance of Return To Vendor's, consolidations and transfers to Last Call in partnership with the selling teams in the store
• Coordinate the execution of markdowns in partnership with the selling teams in the store
• Partner with selling teams in the store for stock replenishment needs
• Monitor and drive the use of correct procedures for packing, shipping, tracking and receiving goods into the store and delivering to the appropriate department
• Maintain complete and accurate records for inventory purposes
• Drive physical inventory cut-off procedures in the location
• Manage the customer delivery service to ensure standards are met
• Manage the shipping and receiving team to meet service standards
• Ensure a tidy, organized and streamlined workspace is maintained
• Oversee and approve wrap & pack, shipping/receiving/stock movement supply orders and distribution
• Oversee the control of postage costs
• Ensure compliance with privacy policies, regulations, and cyber security measures.
• Control hanger budget through effective rotation and maintenance of existing stock
• Ensure all waste and recyclables are properly disposed of on a daily basis
• Support merchandising team with respect to movement, storage and disposal of fixturing and hangers as required
• Comply with all Health & Safety policies and requirements

The ideal candidate:

• Post-Secondary diploma/certificate in Building maintenance or trade diploma
• 5 years supervisory experience in a similar capacity
• Trained in forklift operation
• Basic computer skills

Holt Renfrew is an equal opportunity employer committed to fostering a diverse and inclusive workplace. Our future success depends on the perspectives and contributions of all our employees -- their diverse backgrounds, abilities and experiences make our business stronger. If you are contacted for a job opportunity and require accommodation, please email careers@holtrenfrew.com and let us know so we can ensure you have an accessible candidate experience throughout the recruitment process. All requests are confidential and used only to meet candidate needs.