Storm Drainage Technologist
Req ID: 26008
Vacancy Type: Temporary
Number of Positions: 2 contract positions (1 year and a 2 year contract)
Closing Date: 01/06/2025
Job Summary
The City of Mississauga has implemented rebate and grant programs to support residents affected by intense rainfall events. Reporting to the Manager, Stormwater Assets & Programming and functional guidance from the Coordinator, Stormwater Charge Program, the successful candidates will support the implementation and delivery of various rebate and grant programs. This role demands a significant emphasis on data management, customer service, and community engagement. The successful candidate will combine attention to detail, superior organizational skills, and an ability to multitask effectively.
Duties and Responsibilities
- Support the administration of all aspects of the Residential Compassionate Grant, Basement Flooding Prevention Rebate, Flood Resilience Rebate and other related programs
- Provide professional and timely responses to customer service requests, utilizing INFOR Public Sector, and other inquiries from internal/external clients, including property owners, elected officials, external agencies, etc.
- Undertake/coordinate audit inspections of applicants property to verify information
- Maintain program integrity by collecting, analyzing and inputting data into databases and management systems
- Collaborate with City's IT team to conduct INFOR and associated system testing, ensuring accurate documentation of results
- Develop, create and implement education and outreach content and initiatives to enhance public awareness of the City's programs
- Other Environmental Services duties as assigned
Skills and Qualifications
- A diploma or degree from a recognized institution in Environmental Studies/Science, Planning, Engineering, Business or a related field
- A minimum of two (2) years of experience in similar program delivery, data management and analysis and customer service. Equivalent combinations of education and experience will also be considered
- Demonstrated expertise in data analysis and management
- Must have exceptional organizational, communication, and customer engagement skills, with a keen eye for detail
- Ability to prioritize and manage multiple tasks and adhere to simultaneous deadlines
- Proficiency in standard office software, such as MS-Office
- Knowledge of customer, permit or data management software like INFOR Public Sector (Hansen) and Crystal Reports would be an asset
Hourly Rate/Salary: $ 41.93 - $ 55.91
Hours of Work: 35
Work Location: Civic Centre
Department/Division/Section: T&W/Transportation&Works Dept , T&W/Infrast Planning & Eng Serv Div , Environmental Services
Non-Union/Union: Non Union
We thank all who apply, however, only those candidates selected for an interview will be contacted. You can also check your application status in your candidate profile online.
All personal information is collected under the authority of the Municipal Act.
Equity, Diversity and Inclusion
The City of Mississauga is committed to creating a respectful and supportive workplace that fosters a culture of equity, diversity and inclusion which broadly reflects the communities and residents we serve. Throughout the employee life cycle, the City is working to include an EDI lens to attract, retain and support the growth of diverse talent.
Learn more about the City's commitment to Equity, Diversity and Inclusion.
Accommodations
The City of Mississauga is an Equal Opportunity Employer and is committed to removing barriers in our selection process for people with visible and invisible disabilities. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, the City of Mississauga will provide accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities.
If selected to participate in the recruitment, selection and/or assessment process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.
