Supervisor - Quality

Job Title Supervisor - Quality Department Quality Reports to Manager- Quality Job Category Professional Job Description About MHI Canada Aerospace, Inc. MHI Canada Aerospace, Inc. (MHICA), a group company of Mitsubishi Heavy Industries, is a Tier 1 manufacturer of major aircraft structures and assemblies, based in Mississauga, Ontario. Over the past decade, MHICA has built more than aircraft components, it has built a recognized worldwide reputation for capacity, precision, on-time delivery and excellence. MHICA has two state-of-the-art facilities combined to 476,000 sq. ft. This comprises of Manufacturing & Assembly, Engineering, Quality and Supply chain, where more than 800 highly-skilled employees are working on Bombardier's sector-leading Global 5000/6000 and Challenger 350 business aircraft. MHICA's technicians build and join wing assemblies and fuselage sections, as well as perform systems and flight control assembly installations and testing. We are presently looking to expand our aerospace team to meet continuing long-term demands and are looking to fill numerous skilled and unskilled positions in the immediate future. To develop a strong and respected workforce built on respect and continuity, MHICA is also ready to invest in skills development training for a committed workforce. Come SOAR with us! Scope of Position Reporting to the Manager - Quality, the Quality Assurance (QA) Supervisor will support the complete organization by ensuring that the quality management system is continually improved and maintained to industry standards. This position will address all related issues regarding internal audit, tooling control, documentation control and customer satisfaction. Skills and Qualifications The candidate must possess the experience and ability to provide technical support and excellent organizational skills in prioritizing workload to meet aircraft delivery schedule. Applies professional technical expertise and guidance to solve complex issues by interpreting technical data, drawings, MHICA engineering specifications and Customer specs and engineering documents. Reviews engineering investigation requests regarding non-conformance, initiates quality deficiency reports ensuring that they are accurate clear, concise and comprehensive. Interface with "Production", "Engineering" and other departments as necessary to issue non-conformance reports, identify the root cause, monitor implementation of corrective actions and verify the rework activities. Plans methods and sequence of inspections and testing when written information is not provided. Performs and documents First Article Inspection and tool inspection measurements Responsible for area inspections and FOD surveillance as required Monitors assigned working area for adherence to quality procedures and work instructions, proper use of tools and fixtures, calibration date of tools in use and shelf life of adhesives and other materials used in aircraft assembly. Verifies production and quality documents, inspection records and working copy of the PIR book (operation traveler) for completeness and accuracy on previous operations Performs product / process audits on assembly line part of the FAI process using basic auditing principles, procedures and techniques to evaluate product and process compliance to drawing, engineering specifications and MHICA quality system requirements. Leading and participating in on-the-job training and process improvements. Acting as a member of the continuous improvement team. Ensuring all health and safety rules are followed accordingly. Counsels with employees on disciplinary issues and recommends disciplinary action. Attempts to resolve informal complaints and grievances. Provides clear and specific performance feedback and appraises the effectiveness of employees on their annual developmental review. Conduct performance reviews, motivate team members and create strategies to boost productivity. Organizing workflow and ensuring that employees understand their duties or delegated tasks. Monitoring employee productivity and providing constructive feedback and coaching. Maintains safe and healthy work environment by establishing and enforcing organization standards; adhering to legal regulations. Address problems with work quality, issues between employees and other concerns in an effective, timely manner. Serve as a link between subordinates and upper management. Experience Minimum of 5 years' experience in aerospace industry and familiarity with aerospace parts and assemblies, manufacturing (machining) and assembly processes. A thorough comprehensive knowledge of aircraft assembly inspection tools such as test equipment, torque wrenches, dial indicators, micrometers, cable, and tensiometers. Hands on experience and demonstrated skills regarding First Article Inspection process and FAI specific forms and inspection records in compliance with AS 9102 standard. Knowledge and working experience with Non-conformance and Corrective Action Process. Advanced blueprint reading skills for interpretation of drawings, part lists, GD&T tolerances and symbols. Demonstrates accuracy and thoroughness, displays commitment to excellence, looks for ways to improve and promote quality. Excellent planning skills, problem solving ability, strong oral and written communication skills and strong computer skills including MS Outlook, Word, Excel, and PowerPoint. Ability to work and interact with representatives from other departments throughout the organization. Strong communication and time management skills. Ability to coach employees on performance standards and makes recommendations. Ability to interpret technical manuals, illustrations, specifications, diagrams and schematics. Education Bachelor Degree in Mechanical or Aeronautical Engineering. A strong quality background in aerospace industry, familiarity with aerospace parts and assemblies, manufacturing (machining) and assembly processes. CPE/CQA certification with ASQ would be an asset Recognized Quality designation or certification is required. Membership in a recognized Quality Association is an asset. Vocational training regarding inspection of aircraft assemblies, including reading and interpretation of drawings, manufacturing / quality inspection procedures and engineering specifications is considered an asset. Please note - the Company will conduct a criminal background check upon hire. Why MHICA? Tier 1 Aero Structures Facility Competitive compensation packages Extensive training programs Employee referral program Employee engagement programs all year round Comprehensive Benefits & RRSP group contribution program Corporate Partnerships Career Progression (after 1 year in current role) We thank all applicants in advance for their interest; however, only those candidates selected for an interview will be contacted. MHI Canada Aerospace is an equal opportunity employer and encourages women, aboriginal people, persons with disabilities and members of visible minorities to apply. MHICA is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). MHICA will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.