Assistant Park Ranger (Various Locations)

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WOULD I MAKE A GOOD FIT?

Do you love working outdoors with a lot of variety in your workday? Parks of the St. Lawrence is looking for energetic and enthusiastic individuals who can carry out the duties of an Assistant Park Ranger. As an Assistant Park Ranger you will be an integral part of our team by assisting with the hands-on day-to- day operations of the park, including enforcement, maintenance, cleaning, health & safety, and supervisory duties. If you have what it takes to be an Assistant Park Ranger, then consider this exciting and rewarding opportunity.

Our Mission Statement: The purpose of The St. Lawrence Parks Commission is to generate lasting visitor growth, drive economic prosperity, and build community partnerships in Eastern Ontario. It is a revenue-generating tourism business offering customer-focused entertaining and educational experiences that maximize its natural, leisure, and heritage assets.

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About the job

In this role you will:

• Assist in coordinating the day-to-day park operations of the campground and/or beach, including all administrative and
maintenance, and cleaning functions, e.g., scheduling, assigning work, monitoring, and auditing work performance.
• Provide group leadership to park staff in the Park Ranger's absence, assign and monitor work, provide training, promote high levels
of customer service, and participate in the review of staff performance.
• Provide a variety of park maintenance services such as cutting grass, painting, performing repairs, cleaning park facilities, etc.
• Ensure proper procedures are followed, completing a variety of reports, and reporting immediately any potential hazards or needed
repairs and taking corrective action.
• Help train, supervise, and identify performance and misconduct issues for seasonal staff and students, advising management of
any issues.
• Help administer the park enforcement program, respond to emergencies, and ensure staff follow proper security procedures and
ensure the safety of visitors and staff.
• Assist with special events and support other campgrounds, as directed by the Parks Management Team.
• Help lead and coordinate all aspects of store concessions and oversee the supervision, tracking and operation of retail and
canteen concessions.
• Embody the SLPC's equity, diversity and inclusion principles while interacting with staff and guests.

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What you bring to the team

Mandatory

• You must have a valid class 'G' driver's licence or equivalent, as recognized by the Province of Ontario. An offer of employment
is conditional upon the successful candidate providing proof that they have a valid driver's licence.
• You have the ability to be designated as a Provincial Offences Officer and meet certification criteria and standards to be
designated as an Officer.
• You possess or have the ability to obtain First Aid and CPR certification.
• You possess or have the ability to obtain Smart Serve certification.
• You possess or have the ability to obtain Safe Food Handling certification.
• A willingness and ability to work variable shifts including evenings, weekends, and statutory holidays.

KNOWLEDGE AND EXPERIENCE

You have:
•Knowledge of park operations and ability to maintain the accessibility and functionality of the campground by providing direction related to maintenance, educational programming, day-use, campground, beaches, enforcement and registration.
•You possess knowledge of and the ability to interpret and apply relevant acts, regulations (e.g., St. Lawrence Parks Commission Act and Trespass to Property Act) policies and principles related to resource management, park management and purchasing, as well as public health and workplace safety.
•Knowledge and experience with grounds and buildings maintenance, general construction, and trails maintenance and semi-skilled tasks usually associated with skilled trades such as, carpentry, plumbing, and electrical.
•Ability to operate and maintain a variety of light powered equipment (e.g. chainsaws, brush cutters, lawnmowers, utility terrain vehicles (UTV), tractors and small hand tools, etc.).
•The ability to promote, foster and support a safe working environment for all staff that includes working in compliance with the Occupational Health & Safety Act, its regulations, and the Employer's occupational health and safety policies, procedures, and guidelines when performing supervisory responsibilities.

LEADERSHIP AND ORGANIZATIONAL SKILLS

You have:
• Leadership, interpersonal and team building skills to provide leadership, monitor performance
and promote excellence in customer service and team performance.
• The ability to provide support in planning and coordinating daily activities of staff to ensure operational needs are met.
• The ability to motivate, train and work as a team member.

JUDGMENT AND DECISION-MAKING SKILLS

You have:
• Strong judgement, decision-making, and critical thinking skills to identify and analyze operational issues and challenges and provide recommendations and implement solutions to ensure compliance to park regulations, resolve complaints and recognize dangerous situations and determine the appropriate course of action e.g. disengage and request assistance.
• The ability to assist in planning, developing and leading park operations in the absence of the Park Ranger by identifying priorities, setting targets, determining objectives, and coordinating resources.
• Strong analytical skills and the ability to work independently and use good judgement to follow and carry out instructions, manage emergencies and identify/solve problems and determine the appropriate course of action.

COMMUNICATION SKILLS AND INTERPERSONAL SKILLS

You have:
• Communication skills to enforce park rules and regulations and to provide accurate information to staff, service providers and visitors.
• Communication skills (oral and written) to prepare reports and correspondence regarding park operations and respond to customer inquiries and complaints tactfully and with discretion in a timely manner, as directed by the Parks Management Team. The ability to motivate, train and work as a team member.

ADMINISTRATIVE, FINANCIAL AND COMPUTER SKILLS

You have:
• Knowledge of computer software to process reservations and prepare a variety of reports.
• Knowledge of administrative procedures to provide support to the Park Ranger in the daily operations of the park.
• Cash handling and mathematical skills to process sales and reservations, review/balance receipts and shift summaries, and complete deposits.

WHY WORK FOR THE ST. LAWRENCE PARKS COMMISSION?

• Belong to one of the largest employers in Ontario, the Ontario Public Service, and open the door to a diverse range of career opportunities throughout the province
• Supportive team environment
• Staff discounts
• Employee and Family Assistance Program (EFAP)
• Option to join an excellent pension plan
• Paid Benefits
• Percentage paid in lieu of vacation and statutory holidays

HOW TO APPLY:

1. Please apply online
2. Your cover letter and resume combined should not exceed five (5) pages.
3. Customize your cover letter and resume to the qualifications listed above. Using concrete examples, you must show how you demonstrated the requirements for this job.
4. OPS employees are required to quote their WIN EMPLOYEE ID number when applying.
5. Every external candidate must identify their prior employment in the Ontario Public Service including positions, dates of employment and any re-employment restrictions.



REMEMBER: THE DEADLINE TO APPLY IS 11:59 PM ON FRIDAY FEBRUARY 16, 2025.
WE THANK ALL CANDIDATES FOR APPLYING, BUT ONLY THOSE SELECTED FOR FURTHER SCREENING OR AN INTERVIEW WILL BE CONTACTED.


Please be advised that the results of this competition may be used to form an eligibility list of qualified candidates to potentially fill future vacancies represented by the Ontario Public Service Employees Union (OPSEU). In accordance with the Collective Agreement, eligibility lists are shared with OPSEU representatives. By applying to this competition, you are providing consent that your name may be shared with OPSEU representatives.

The St. Lawrence Parks Commission is committed to employment equity. We welcome applications from people with disabilities, Indigenous, Black, and racialized individuals, as well as people from a diversity of ethnic and cultural origins, sexual orientations, gender identities and expressions. The St. Lawrence Parks Commission is also committed to an inclusive, barrier-free selection process. We will make appropriate accommodations throughout the recruitment and selection process for applicants with disabilities. To obtain a copy of this posting in an alternative format or to request any accommodation please contact us directly through Human Resources at 1-800-437-2233, ext. 1401. Information received relating to accommodation requests will be addressed confidentially.

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Don't meet every qualification?

If you are excited about this position and meet most, but not all, of the listed qualifications, please still consider applying. We recognize that no one person might have every qualification in this job ad, and you just might be the right candidate!

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How we support diversity, inclusion and accessibility

We are building an inclusive workforce that reflects the communities we serve. We encourage everyone interested in working with us to apply, including people with disabilities, Indigenous, Black and racialized individuals, as well as people from all ethnicities, cultures, sexual orientations, gender identities and gender expressions.

Our hiring process is accessible, consistent with Ontario's Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are working to prevent and remove barriers in our hiring processes and can offer accommodation to address specific needs related to Code-protected grounds such as disability, family status and religion. For more information about accommodation during the hiring process please contact us.

Learn more about the work the OPS is doing to create an inclusive, anti-racist, accessible and diverse workplace:

• diversity, equity and inclusion initiatives
• accessibility
• Anti-Racism Policy

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Additional information:

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Language requirements and assessment:
All external Ontario Public Service (OPS) job ads are posted in English and French. Check the "position(s) language" section at the top of each job ad for the language requirements. For all roles, candidates are assessed in English, the business language of the OPS. If the position is bilingual (English/French), you'll also need to pass a French-language proficiency test.

Exigences en matière de langue et évaluation:
Toutes les offres d'emploi externes de la fonction publique de l'Ontario (FPO) sont affichées en français et en anglais. Consultez la section " Langue du ou des postes " en haut de chaque offre d'emploi pour connaître les exigences linguistiques. Pour tous les postes, les candidats sont évalués en anglais, la langue d'affaires de la FPO. Si le poste est bilingue (anglais/français), vous devrez également passer un test de compétences linguistiques en français.

Please be advised that the results of this competition may be used to form an eligibility list of qualified candidates to potentially fill future vacancies represented by the Ontario Public Service Employees Union (OPSEU). In accordance with the Collective Agreement, eligibility lists are shared with OPSEU representatives. By applying to this competition, you are providing consent that your name may be shared with OPSEU representatives.

All external applicants (including former employees of the Ontario Public Service) applying to a competition in a ministry or Commission public body must disclose (either in the cover letter or resume) previous employment with the Ontario Public Service. Disclosure must include positions held, dates of employment and any active restrictions as applicable from being rehired by the Ontario Public Service. Active restrictions can include time and/or ministry-specific restrictions currently in force, and may preclude a former employee from being offered a position with the Ontario Public Service for a specific time period (e.g. one year), or from being offered a position with a specific ministry (either for a pre-determined time period or indefinitely). The circumstances around an employee's exit will be considered prior to an offer of employment.

Information collection notice

We are collecting your personal information to assess how well you meet the qualifications for employment with the Ontario Public Service, and for related recruitment purposes. The collection of personal information is necessary to the proper administration of OPS Careers, which is an authorized common service in accordance with s. 6 of the Ministry of Government Services Act, R.S.O. 1990, c. M.25.

Please do not include any more personal information than is needed for your application (for example, do not include your photograph or social insurance number).

If you have any questions about how your information is collected, used, shared or saved, please contact us.