Business Process Automation Specialist

Location: Ottawa, Canada

In fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible.

For decades, Ottawa has been a global technology leader. Today, Canada's capital holds one of the brightest and most diverse technological ecosystems in North America. Voted as Canada's best place to live 2017 by Maclean's, Ottawa offers a low cost of living with a high quality of life. The Thales Ottawa office has been a major supplier and long-term trusted partner to DND, enabling the Canadian Armed Forces and the Canadian Coast Guard to achieve mission success.

This is a hybrid role in Ottawa, Ontario.

Position Summary

The successful Business Process Automation Specialist candidate will implement, integrate, and troubleshoot/test Business Process Automation (BPA) flows/processes including web service invocations, embedded scripts, and user interactions. The successful candidate will work with end users and other stakeholders to define and refine the applicable Business Processes prior to implementation and follow-up with them post-implementation to confirm that what has been implemented meets the need in practical use. The successful candidate will lead and oversee the work of a small team of BPA specialists.

Key Areas of Responsibility

• Implement, integrate, and troubleshoot/test Business Process Automation (BPA) flows/processes including web service invocations, embedded scripts, and user interactions;
• Automate Business Processes, engaging with relevant stakeholders to ensure the defined processes meet the need;
• Champion digital transformation and automation within In-Service Support projects; and
• Lead and oversee the work of a small team of BPA specialists.
• To provide products and customer solutions in consistency with all stakeholders' needs and entity policies, as well as continuously enhance engineering competitiveness.

Basic Qualifications

• Bachelor's degree in software engineering, computer engineering, computer science, or equivalent education with relevant experience
• Software Development experience: 8 years, including:
o Leading a Software Development or Software Test team: 2 years
o Development of Web Services: 5 years, including:
i. Use of Javascript for web application development: 2 years
• Experience defining software requirements, user stories, and/or GUI UX design based on stakeholder needs

Preferred Qualifications

• Experience with UX design and/or implementing GUIs
• Experience automating business processes using Business Process Model and Notation (BPMN)
• Excellent "soft skills" relevant to leading a team and engaging with stakeholders
• Experience working in a scrum/agile software development environment
• Strong oral and written communication skills
• Proven problem solving and analytic skills with a desire to learn
• Experience with military or aerospace domains

Physical Demands

No significant physical effort expected.

Regulatory Compliance Requirements

• Ability to obtain a NATO Secret security clearance
• Ability to meet the eligibility requirements outlined in the Canadian Controlled Goods Registration Program (including ITAR-controlled articles)

Special Position Requirements

• Schedule: Full time, in line with Thales Canada core hours
• Physical Environment: Office / Desk work: > 90%, with a possibility of some lab or field work
• Travel: Travel may be required and/or daily travel within greater Ottawa region, < 10%

What We Offer

Thales provides an extensive benefits program for all full-time employees working 24 or more hours per week and their eligible dependents, including the following:

Company paid Extended Health, Dental, HSA, Life, AD&D, Short-term Disability, Cancer Care Program, travel insurance, Employee Assistance Plan and Well-Being program.
Retirement Savings Plans (RRSP, DCPP, TFSA) with a company contribution and a match to a DCPP, with no vesting period.
Company paid holidays, vacation days, and paid sick leave.
Voluntary Life, AD&D, Critical Illness, Long-Term Disability.
Employee Discounts on home, auto, and gym membership.

Why Join Us?

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Thales is an equal opportunity employer which values diversity and inclusivity in the workplace. Thales is committed to providing accommodations in all parts of the interview process. Applicants selected for an interview who require accommodation are asked to advise accordingly upon the invitation for an interview. We will work with you to meet your needs. All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience.

This position requires direct or indirect access to hardware, software or technical information controlled under the Canadian Export Control List, the Canadian Controlled Goods Program, the Canadian Industrial Security Program, the US International Traffic in Arms Regulations (ITAR) and/or the US Export Administration Regulations (EAR). All applicants must be eligible or able to obtain authorization for such access including eligibility to the Canadian Controlled Goods Program and able to obtain a Canadian NATO Secret clearance.