Slot Assistant Shift Manager

There are some GREAT PEOPLE out there... we should know we hire them!

IF YOU ARE AN EXISTING EMPLOYEE, PLEASE NAVIGATE TO THE INTERNAL JOB POSTING USING THIS LINK:

SLOT ASSISTANT SHIFT MANAGER

Full Time

Salaried
Application Deadline: December 1, 2024

Are you an experienced gaming professional who loves working in a dynamic environment? Does coaching, mentoring and leading an exceptional team of customer service professionals motivate you? If you would like to be on a team of Great People delivering great service, we may have just the opportunity for you!

The job involves:

• Supervising the day to day Slot operations - ensuring compliance with procedures, preparing associate schedules, ensuring adequate shift coverage, managing payroll, regulating key controls, notifying Surveillance/Security of any fraudulent activity and administrative duties
• Overseeing the functionality, maintenance and repairs of all slot machines and related equipment
• Ensuring associates work in compliance with OH&S policies and legislation - advising workers on the potential and actual hazards of the job, and providing instructions as to the measures and procedures required to work safely
• Tracking slot performance and completing daily operational reports
• Assisting with the implementation of departmental projects
• Consulting with AGCO and OPP personnel regarding gaming equipment compliance
• Issuing complimentaries in accordance with comping guidelines
• Working as one team under stressful conditions during high volume business levels
• Working safely, and in compliance with OH&S policies and legislation

• Thorough knowledge of all activities and promotions occurring at our casino properties
• Flexibility to support a 24/7 operation
• Managing frontline hourly associates and their accountability of performance.

The ideal candidate has:

• Degree or diploma in Business Administration or equivalent and/or Electronic Technician/Technologist diploma
• Smart Serve certification
• Demonstrated leadership, management and team building skills
• Exceptional interpersonal, conflict resolution, problem solving, and decision making skills
• Excellent organizational and multitasking skills with the ability to prioritize tasks and meet deadlines
• Strong computer skills

We thank all applicants for their interest, however, only those selected for an interview will be contacted

Niagara Casinos is committed to creating an accessible and inclusive environment by providing equal opportunity to candidates of all abilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process.

Knock, knock. Hear that sound? That's opportunity and it's at Niagara Casinos