Catering Services Coordinator

Job Description

The Catering and Premium Services Coordinator is responsible for the oversight or delegation of responsibilities within catering and/or other premium services operations. This is a hands-on introductory position for someone who is starting with their hospitality career. Mainly working in the afternoon/evening, but not limited to. From time to time you will be scheduled for morning or weekend shifts. You'll assist & collaborate with teammates and help where needed. This position will lead events & catering delivery requests in line with client & service expectations. We can't wait to see your growth, all while igniting your passion and pursuing what matters to you

Job Responsibilities

• Combination of hand on operation & office administration
• Trains and guides staff on job duties, proper food safety and sanitation, customer service, etc.
• Sets up work areas according to guest/client requests, banquet event orders, Aramark standards, etc.
• Ensures service areas are maintained including replenishment of product, cleanliness, etc.
• Provides excellent customer service, anticipating guests' needs
• Maintains a positive attitude towards guests, customers, clients, co-workers, etc.
• Receive, document & communicate scheduled events with appropriate departments
• Assist clients in planning special events and provide creative solutions
• Conduct post-event inventory ensuring billing accuracy
• Day-to-day accurate computer input & documentation pertaining to events is required
• Must attend each event to execute service & to ensure complete client satisfaction
• Ensure compliance with all food, occupational & environmental safety policies & ensures security of company assets
• Able to work independently

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

• Previous experience as a supervisor in a related role is an asset
• Diploma or degree in Hospitality or Food and Beverage is asset
• Attention to detail, creativity, and the ability to respond to shifting priorities
• Professionalism and exceptional communication required to liaise with clients
• Organized and able to maintain emotional control under stress
• Knowledge of catering software programs (Catertrax) is an asset
• Computer proficiency is required for day-to-day required input, documentation, and general tasks
• Excellent interpersonal skills to work with a team from various departments
• Flexibility to work occasional evenings, weekends, or early mornings for pre-scheduled events
• Requires occasional lifting, carrying, pushing, and pulling up to 50 lbs.
• Ability to stand for extended periods of time

This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective equipment (PPE).

Education

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.