Business Operations Improvement Lead

Veolia Water Technologies & Solutions (VWTS) is a worldwide leader in water recovery,
treatment, and reuse. We design, supply, and service a range of water systems and monitoring equipment in industries ranging from pharmaceutical to food and beverage applications, and from microelectronics ultrapure water to municipal water and industrial wastewater treatment. We strive to provide not only superior technology and design, but also outstanding quality, service, and application support.

Who we are:
Veolia Water Technologies &Solutions (VWTS) is a worldwide leader in water recovery, treatment and reuse. We design, supply and operate a range of water systems - from food and beverage applications, to municipal water, to microelectronics ultrapure water and heavy industrial wastewater treatment. Our portfolio includes chemicals & monitoring solutions, start-up & operation, membrane & ion exchange products, and custom engineered equipment.

What you will be doing:
As a Business Operations Improvement Lead for our North American Engineered Systems Projects business, you will be responsible for leading process improvement initiatives that align with market strategy with a lens towards customer value, operational excellence, and sustainable profit. The focus will be on cross functional and cross market, wing to wing business operations improvement, with the goal of delivering value to our customers.
As a member of the Project Operations team, your primary responsibilities include, but are not limited to:
● Identify, own and implement initiatives that improve operational processes all the way through sustained benefits realization, to increase quality and value.
● Work with business and technical stakeholders to establish business cases, project roadmaps and action plans.
● Facilitate cross-functional, cross-business teams to conceptualize and implement process/tool improvements.
● Drive operational excellence leveraging LEAN principles and agile delivery models
● Management of improvement initiatives - ensuring good alignment with all stakeholders as well as an emphasis on planning, data analysis, positive team relationships &; communication.
● Apply best practices in implementation and change management to ensure adoption of
improvements with a focus on impactful results.
● Ensure proper documentation and training on implemented improvements with a focus on development & maintenance of relevant procedures and controls.
● Provide project status updates, feedback and appropriate reporting to stakeholders , Senior and Executive Leadership

Who are we looking for?
The successful candidate for this role will be someone who has demonstrated ability to collaborate, plan and drive improvement initiatives through to completion with excellent communication and interpersonal skills as well as knowledge of our business execution processes. The candidate must be recognized for their passion for leading change, an energetic self-starter and driver of results.

Core Qualifications:
● Bachelor's Degree in a related field
● 5+ years of Project Management experience
● 5+ years of process optimization, operations, change management or business management experience
● Knowledge of and experience with improvement methodologies (LEAN, Six Sigma) and tools (e.g., process mapping, workflow diagrams, PDSA cycles).
● Proven experience with communicating and facilitating workshops with multi-disciplinary teams
● Proactive, strategic, and creative problem solver with demonstrated analytical skills
● A charismatic communicator with strong interpersonal and influencing skills, with the ability to build relationships at all levels of the organization
● Ability to take initiative, multi-task, and manage through ambiguity
● High level of attention to detail, process, and organization

Useful Skills & Abilities:
● Project Management Professional (PMP) is an asset; advanced project management experience
● Continuous learning mindset; the willingness to seek new knowledge and opportunities to learn and grow -including staying on top of industry trends, methodologies, and tools
● Experience with Google Workspace (business apps and collaboration tools)

We offer competitive compensation and benefits working in a dynamic environment with challenging projects and training provided to ensure your success.
We realize diverse teams make smarter decisions, deliver better results, and build stronger communities.
We're an organization that champions diversity and inclusion at every level and are proud to be an equal opportunity workplace!

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.