Manager, Program Management

At Hydro Ottawa, we empower the lives of the people in the communities we serve.

As the electricity distributor to the Nation's Capital, our work powers the essential activities that make up our lives - at home, at work and at play. And as Ontario's largest municipally-owned producer of green power, we are leading the way to a greener tomorrow.

We are seeking a Manager, Program Management, a change champion and innovative leader ready to embrace the opportunity to guide and mentor others, and enable them to do their best work. And in doing so, to leave a legacy.

Are you ready to make a difference in our community?

JOB SUMMARY

As a member of the Distribution Program Delivery team, the Manager, Program Management is responsible for the development, management, administration, and ongoing monitoring of the program and project delivery methodologies within the CEDO division. The Manager, Program Management is also responsible for resource planning and allocation in support of Hydro Ottawa's capital, operational, and maintenance programs. The Manager, Program Management works closely with all program stakeholders and execution groups to ensure efficient, timely, and cost effective delivery of the annual work programs. Through performance indicators and decision support tools, the Manager, Program Management is responsible for the establishment and tracking of program delivery productivity targets.

MAJOR RESPONSIBILITIES

• Responsible for Program Management within the OEB approved System Service, System Renewal, System Access and Operating, Maintenance & Administrative budgets, of approximately $100 million including, but not limited to:

• Emergency/Critical Renewal

• Distribution

• Stations

• Metering

• Testing, Inspection, and Maintenance

• Develop, operate and maintain program and project management methodologies.

• Provide quality assurance for program and project management methodologies.

• Coordinate, standardize, and deliver consistent reporting and business metrics at a project, program and portfolio level.

• Development and maintenance of project control techniques as required for program and project delivery.

• Coordinate and completion of DEAM required enterprise reporting.

• Oversee all aspects of the Major Projects Portfolio to ensure compliance for technical and programmatic requirements.

• Provide advice to the Director, Distribution Engineering and Asset Management, on matters related to the resourcing strategy.

• Resource scheduling of all trades employed by Hydro Ottawa required for capital and OM&A related activities.

• Resource scheduling of Hydro Ottawa contractors as required for capital and OM&A related activities.

• Manage and monitor the master schedule for all distribution and stations construction and maintenance programs on an annual basis.

• Complete quarterly schedule forecasts of work load and resource capacity and make recommendations and decisions regarding resource relocation and/or the procurement of external contractors.

• Work with Operations Supervisors and Contractors to translate labour estimates to resource requirements and scheduling.

• Foster and maintain relationships with key internal and external stakeholders to ensure critical work plan inputs and linkages are understood and maintained.

• Work closely with all program stakeholder groups in the creation and scheduling of multi-year capital and maintenance construction programs.

• Participate in the Emergency Response Organization including after-hours and on-call responsibilities.

• Know and fulfill responsibilities as an Asset Service Provider as described in the Hydro Ottawa Strategic Asset Management Plan. As it relates to this role:

• Define and manage the strategies, standards, operational, maintenance, and capital planning of Hydro Ottawa's assets; and

• Efficiently implement of the operational, maintenance, and capital works plans for Hydro Ottawa assets.

• Communicate the corporate vision and direction to staff.

• Coordinate and lead continuous improvement initiatives.

• Create and maintain a positive team focus on productivity, effective customer service, delivering capital and maintenance projects on time and on budget

• Prepare annual capital, operational and human resource plans, monitor the effectiveness of the operations, processes, procedures, practices on the systems, develop recommendations and implement necessary changes and improvements both at the planning and operational levels.

• Represent the utility with external stakeholders by establishing and maintaining strategic relationships including government agencies, industry colleagues, etc.

• Perform other duties as required.

EDUCATION AND EXPERIENCE

• University degree with a minimum of 10 years' experience in operations, 5 years of experience in project and program delivery methods, 5 years of experience and an advanced understanding of the project lifecycle and 5 years in a leadership role.

• An equivalent combination of relevant experience, formal training, and demonstrated performance and ability may substitute for stipulated academic requirements.

• Relevant Professional Designation considered an asset.

• PMP designation considered an asset

• Advanced knowledge of project controls, project reporting, scheduling, estimation and financial forecasting

• Experience in development and standardization of key performance indicators and enterprise reporting

• Knowledge of ISO 55000 standard

• Strong computer skills; proficient in the use of office productivity and collaboration tools, preferably G Suite

• English essential, both oral and written; Bilingual (English/French) considered an asset

This is a management group opportunity and salary will be commensurate with qualifications.

Hydro Ottawa offers a Hybrid Work Model. Hybrid work is position specific, the details of which the hybrid model will be discussed with successful candidates.

Hydro Ottawa Limited may use artificial intelligence ("AI") during the recruitment process to aid in the screening and selection of candidates.

Location:

Pay Range Minimum:

Pay Range Maximum:

This position is eligible for variable pay

Posting End Date (if applicable):

Hydro Ottawa is committed to establishing a qualified workforce that reflects the diverse population it serves and we encourage applications from all qualified individuals. We are also committed to preventing and removing barriers to employment for people with disabilities, and we invite you to inform us should you have any accessibility or accommodation needs.

Applicants must be legally entitled to work in Canada.