Programmer Analyst, Enterprise Asset Management

At Hydro Ottawa, we empower the lives of the people in the communities we serve.

As the electricity distributor to the Nation's Capital, our work powers the essential activities that make up our lives - at home, at work and at play. And as Ontario's largest municipally-owned producer of green power, we are leading the way to a greener tomorrow.

We are seeking a Programmer Analyst Enterprise Asset Management, a strategic thinker who can take initiatives from concept to completion and engineer the way to a smart energy future.

Are you ready to make a difference in our community?

JOB SUMMARY:

The Programmer/Analyst - Enterprise Asset Management contributes to the organization's work and asset management processes within the context of its Enterprise Resource Planning (ERP) and Enterprise Asset Management (EAM) systems. The Programmer/Analyst - Enterprise Asset Management focuses on evolution and support of assets, inventory control, job costing, work management and optimization of related processes to support business objectives. The Programmer/Analyst - Enterprise Asset Management collaborates with internal stakeholders and vendor resources to ensure the EAM systems aligns with business needs, enhances operational efficiency, and delivers value to the organization.

MAJOR RESPONSIBILITIES

• Perform implementation, upgrades, configuration and maintenance of the EAM system to meet business objectives, ensuring seamless integration with existing processes.

• Collaborate with business users to gather, analyze, and document functional requirements for system enhancements and modifications.

• Execute test plans to ensure system functionality aligns with requirements and business needs.

• Identify and implement opportunities for system optimization, process improvement, and enhanced user experience.

• Under the direction of the Supervisor, work with vendor resources to deliver both project scope and support related services ensuring daily operations run smoothly.

• Adhere to established IT governance practices including change and release management, cybersecurity, data privacy guidelines and policies.

• Investigate and resolve system and process issues which impede desired business outcomes.

• Provide training and support to end-users on EAM system functionality, ensuring efficient utilization and adoption.

• Troubleshoot and resolve incidents, evaluate and implement service requests while effectively managing stakeholder expectations and client satisfaction.

• Contribute to comprehensive documentation of system configurations, customizations, and user guides.

• Interact effectively with technical and non-technical stakeholders.

• Perform other related duties as required.

EDUCATION AND EXPERIENCE

• Bachelor's degree in computer science or related field

• Minimum 3 years hands on experience with an EAM system

• Relevant certifications in EAM systems considered an asset.

• Strong domain expertise in asset lifecycle management, maintenance planning, work order management, job costing and inventory control

• Experience with Workday HCM, Salesforce, Google Workspace considered an asset

• Strong computer skills; proficient in the use of office productivity and collaboration tools, preferably Google Workspace

• English essential, both oral and written; Bilingual (English/French) considered an asset

This is a management group opportunity and salary will be commensurate with qualifications.

Hydro Ottawa offers a Hybrid Work Model. Hybrid work is position specific, the details of which the hybrid model will be discussed with successful candidates.

Hydro Ottawa may use artificial intelligence ("AI") during the recruitment process to aid in the screening and selection of candidates.

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Hydro Ottawa is committed to establishing a qualified workforce that reflects the diverse population it serves and we encourage applications from all qualified individuals. We are also committed to preventing and removing barriers to employment for people with disabilities, and we invite you to inform us should you have any accessibility or accommodation needs.

Applicants must be legally entitled to work in Canada.