Senior Project Manager, Transit Projects (Rail Operational Planning)

JOB SUMMARY

The Senior Project Manager, Transit Projects (Rail Operational Planning), will be responsible for coordinating all aspects of Rail Operational Planning in the Transit Services Department. The ideal candidate will work very closely with key internal and external stakeholders; to coordinate and project manage the development of train service specifications, ATS timetables, schedules, and work crews for our existing and future rail lines. Further, the ideal candidate will have an excellent knowledge of rail system timetable, planning, and modelling software and related processes.

EDUCATION AND EXPERIENCE

Completion of 4 year university degree in Engineering, Architecture, Public Administration, Business Administration, Management Information Systems or related field which includes a concentration in project planning and management.

Minimum of 7 years of progressively responsible experience in the management of complex transportation-related projects, business analysis, and project/policy development, including directly related experience managing project human resources, including external consultants, and working with project budgets/financial processes.

CERTIFICATIONS AND LICENCES

KNOWLEDGE

• Knowledge of the issues/principles involved in the provision of large IT projects, knowledge of transit operations and trends
• Will need to understand how various transit operating processes and customer/vehicle data collection systems/processes impact transit planning, transit operations, transit revenue, and client service processes
• Possess an understanding of asset acquisition/lifecycle management of major transit assets, programs and processes ( e.g. IT systems, automated systems, messaging/communications systems, lifecycle planning, construction/renovation of major capital assets)
• Business process re-engineering and business improvement techniques
• Principles of project management, including cost containment/control and reporting; cost benefit analysis and techniques
• Process for developing Request for Qualifications & Requests for Proposals, including acceptance, review and selection of consultants
• Software testing methodologies and tools
• Supply management and procurement processes including, but not limited to processes for developing RFPs/RFSOs/RFQs, tendering , contracting work and oversight of consultants
• Knowledge of project design, development, implementation, and evaluation methods/techniques
• Protocols for developing submissions, briefings, major reports
• Processes for preparing project and division budgets
• Must possess the training, experience and knowledge to organize the work and its performance.
• Must be familiar with all applicable health and safety legislation, have knowledge of any potential or actual danger to health or safety in the work place, and have knowledge of appropriate actions to be taken in order to ensure the health and safety of staff in accordance with applicable legislation and City policies and procedures.

COMPETENCIES, SKILLS AND ABILITIES

• Proven ability to work independently, with minimum supervision, and collaboratively with all staff as part of a team
• Able to supervise, lead, coach, support, train and motivate staff, integrate the work of external consultants, coordinate/assign work, provide direct supervision to others, build teams and manage work quality, scheduling and completion in a complex, unionized fast-paced customer support work environment
• Possess organizational skills and flexibility to plan, initiate, organize and prioritize own work and that of others, and to deal effectively with multiple demands, conflicting priorities, pressures and deadlines
• Able to think and plan strategically
• Possess strong research, analytical, and problem solving skills
• Able to manage concurrent complex, multi-million dollar and often highly sensitive projects and bring the projects to completion according to schedule and within budget.
• Able to manage activities of technical and non-technical staff, and consultants, and to co-ordinate activities with others
• Able to prepare RFQ's and RFP's, and to review, analyze and recommend acceptance of proposals from consultants
• Able to deal with sensitive and/or confidential work situations
• Able to work collaboratively, and influence others to bring conflicting points of view to consensus
• Possess computer literacy in MS Office Suite in a Windows environment, including use of the Intra- and Internet
• Skilled in the use of complex, advanced computer applications
• Possess excellent interpersonal, communication, and report writing skills
• Possess presentation skills to present information to internal/external audiences
• Thorough, self-motivated and reliable
• Organized, analytical and attentive to detail
• Intuitive, innovative, and enthusiastic
• Innovative and able to demonstrate a results-oriented approach to problem solving
• Exhibit tact, discretion and sound judgment
• Possess a work record of good attendance and job performance
• Reinforce a positive client service attitude and handle crisis & contentious issues and situations calmly