Supervisor, Enterprise Asset Management

At Hydro Ottawa, we empower the lives of the people in the communities we serve.

As the electricity distributor to the Nation's Capital, our work powers the essential activities that make up our lives - at home, at work and at play. And as Ontario's largest municipally-owned producer of green power, we are leading the way to a greener tomorrow.

We are seeking a Supervisor, Enterprise Asset Management, a change champion and innovative leader ready to embrace the opportunity to guide and mentor others, and enable them to do their best work. And in doing so, to leave a legacy.

Are you ready to make a difference in our community?

JOB SUMMARY

The Supervisor, Enterprise Asset Management is responsible for overseeing and optimizing the organization's asset management processes within the Enterprise Resource Planning (ERP) and Enterprise Asset Management (EAM) systems. The Supervisor, Enterprise Asset Management ensures the efficient asset management, inventory control, job costing, work management and optimization of related processes to support business objectives. The Supervisor, Enterprise Asset Management bridges the gap between technical and business requirements, collaborates with internal stakeholders and vendor resources to align the EAM system with business needs, enhance operational efficiency, and deliver value to the organization.

MAJOR RESPONSIBILITIES

• Oversee the implementation, upgrades, configuration and maintenance of the EAM system to meet business objectives, ensuring seamless integration with existing processes.

• Lead collaboration efforts with business users to gather, analyze, and document functional requirements for system enhancements and modifications.

• Lead, develop and execute test plans to ensure system functionality aligns with requirements and resolves any identified issues.

• Build and deliver on roadmaps which identify and implement opportunities for system optimization, process improvement, and enhanced user experience.

• Manage external vendor resources ensuring project work and support services align with scope, schedule and budget expectations.

• Adhere to established IT governance practices including change and release management, cybersecurity, data privacy guidelines and policies.

• Ensure system and process issues which impede desired business outcomes are Investigated and resolved.

• Oversee the training and support plans for end-users on EAM system functionality, ensuring efficient utilization and adoption.

• Manage, mentor and coach team members, provide guidance, training, and performance feedback effectively, fostering a positive and collaborative work environment.

• Communicate effectively with both technical and non-technical stakeholders to manage expectations and ensure client satisfaction.

• Create and maintain comprehensive documentation of system configurations, customizations, and user guides.

• Perform other related duties as required.

EDUCATION AND EXPERIENCE

• Bachelor's degree in computer science or a related field

• Minimum 5 years experience managing an Enterprise Asset Management system

• Minimum 3 years experience in a supervisory or team leadership role

• Strong domain expertise in asset lifecycle management, maintenance planning, work order management, job costing and inventory control

• Experience in budget management and resource allocation

• Relevant certifications in ERP / EAM systems considered an asset

• Strong computer skills; proficient in the use of office productivity and collaboration tools, preferably Google Workspace; experience with Workday HCM, Salesforce considered an asset

• English essential, both oral and written; Bilingual (English/French) considered an asset

This is a management group opportunity and salary will be commensurate with qualifications.

Hydro Ottawa offers a Hybrid Work Model. Hybrid work is position specific, the details of which the hybrid model will be discussed with successful candidates.

Hydro Ottawa may use artificial intelligence ("AI") during the recruitment process to aid in the screening and selection of candidates.

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Hydro Ottawa is committed to establishing a qualified workforce that reflects the diverse population it serves and we encourage applications from all qualified individuals. We are also committed to preventing and removing barriers to employment for people with disabilities, and we invite you to inform us should you have any accessibility or accommodation needs.

Applicants must be legally entitled to work in Canada.