Coordinator, Standard Operating Procedures

Career Opportunity

Out Plant Maintenance Department is looking for a Coordinator - Standard Operating Procedures. This position coordinates and implements all aspects of the Plant Maintenance Departments practices and procedures program. The role also develops, prepares, revises and implements all Standard Operating Procedures required for the inspection, testing, repair, rehabilitation and overhaul of systems, equipment and infrastructure maintained by the Plant Maintenance Department, and conducts reviews, audits, and prepares associated reports. Come join our team!

What You Will Do

• In this role, you will coordinate and implement all aspects of the department's SOPs program, including researching, developing, updating, and implementing SOPs related to the inspection, testing, repair, rehabilitation and maintenance of Plant equipment, systems, and infrastructure. You will liaise with internal stakeholders and subject matter experts, and conduct technical feasibility studies to create new procedures or improve existing procedures.
• You will develop safety, reliability, and maintainability standards and conduct audits and evaluations of new or existing procedures to ensure conformance with best practices and regulations. In addition, you will be responsible for administering the SOP database, control processes, producing reports, and delivering SOP training to staff.
• You will participate in the TTC's Customer Service Ambassador Program. You promote a respectful work and service environment that supports diversity, inclusion, and is free from harassment and discrimination. You provide leadership in the development and implementation of inclusive and accessible policies, programs and/or services for employees and customers in accordance with TTC's commitments and obligations under the Ontario Human Rights Code (OHRC) and Related Orders, the Accessibility for Ontarians with Disabilities Act (AODA), and TTC's policies.

What Skills Do You Bring?

• Apply analytical skills
• Create, document, and manage information and records
• Communicate in a variety of mediums
• Plan and organize activities / projects to meet section and organizational goals
• Use office technology, software and applications
• Maintain documentation and historical records
• Understand and apply administrative policies, processes, and procedures

What Qualifications Do You Bring?

• Completion of a post-secondary college diploma or university degree in a related discipline or a combination of education, training and experience deemed to be equivalent.
• You have previous experience in technical writing, or in the development of procedures, standards, work methods, or processes in an industrial, construction, and/or maintenance environment.
• You have sound knowledge of construction, maintenance, and/or safety principles, methods and procedures as they relate to the maintenance of buildings, facilities, and plant equipment.
• You are familiar with applicable codes, standards, and legislation (i.e. Occupational Health & Safety Act, Environmental Protection Act, etc.).
• You have knowledge of quality assurance principles and possess sound judgement, technical, analytical, and problem solving skills.

What We Offer

• Commitment to creating a diverse, equitable and inclusive culture that promotes a sense of belonging and represents and reflects the needs of the communities we serve.
• One of the great benefits of being a full-time TTC employee is becoming a member of TTC defined pension plan.
• A comprehensive benefits package that covers health, dental, vision and more.
• Support for professional development opportunities for all colleagues through a broad range of learning programs that include in-person and online training, leadership development, and support for colleagues' well-being.