Cost Recovery Administrator, Parkbridge
About QuadReal Property Group
QuadReal Property Group is a global real estate investment, operating and development company headquartered in Vancouver, British Columbia. Its assets under management total $77.6 billion. From its foundation in Canada as a full-service real estate operating company, QuadReal has expanded its capabilities to invest in equity and debt in both the public and private markets. QuadReal invests directly, via programmatic partnerships and through operating platforms in which it holds an ownership interest.
QuadReal seeks to deliver strong investment returns while creating sustainable environments that bring value to the people and communities it serves. Now and for generations to come.
QuadReal: Excellence lives here.
Cost Recovery Administrator, Residential (12-month Contract), Toronto, ON
This is a Parkbridge role, reporting into the Revenue Administration Manager at QuadReal, in Toronto, ON. The Cost Recovery Administrator is responsible for the end-to-end utility billing cycle for all land lease residential properties and ensuring residents are billed appropriately. Liaising with internal and external partners, the Cost Recovery Administrator is responsible for reconciling and generating invoices for distribution to residents. The Cost Recovery Administrator will suggest and assist the Supervisor and Manager of Revenue Administration with process and technical enhancements. All duties will be completed while upholding Parkbridge’s mission, vision, and values, serving as a brand and cultural ambassador.
With community and collaboration at our core, working at Parkbridge is not just a job—it’s an experience! We are committed to delivering vibrant communities that create long-term economic and social value and RV resorts in picturesque locations where vacationers can relax and recharge. As an operating platform of global real estate company, QuadReal Property Group, when you join Parkbridge you will be working with a dedicated team of passionate individuals across both organizations, united by deeply held values and a commitment to service excellence. Together, we lead our industry through progressive practices, an open-source approach to idea-sharing and a commitment, every day, to Being a Responsible Company.
Duties:
- Working with Community and Integration Teams to manage utility consumption tables and static meter records
- Monitoring and review of integration files for posting to resident sub-ledgers
- Updating rental rate sets in system (Yardi)
- Generate utility invoices (hydro, water, recycling, sewage, garbage) for distribution, working with site for resident delivery
- Manage all utility inquiries, both internally and externally
- Review and aid in Utility discrepancies with Property Managers – i.e. large accounts receivable balances, outstanding write-offs, etc.
- Create correspondence to residents, working with the site for resident delivery
- Work closely with the Accounting department to ensure month/quarter ends are properly invoiced and accounting related questions are properly answered
- Liaise with Property Managers, Regional Managers, and Accounting to ensure appropriate information is received, recorded and provided as requested, either through regular monthly reports or ad-hoc requests
- Participate in special ad-hoc projects
- Identify and recommend process improvements in the Residential Property Administration workflows
Experience and Qualifications:
- Two years' relevant experience and post-secondary education preferred
- Experience in Residential Real Estate is an asset
- An energetic self-starter and willingness to learn
- Intermediate skills in Microsoft Office software and proficiency with Yardi Voyager is an asset
- Team-oriented with the ability to develop and sustain cooperative working relationships
- Attention to detail, high degree of accuracy and strong adherence to established deadlines
- Organized and efficient with strong multi-task skills and the ability to work under pressure with limited supervision
- Excellent interpersonal, communication and organizational skills
- Positive, friendly, professional and customer service oriented
- Ability to think logically and solve problems
- Excellent oral and written communication skills
About Parkbridge
Parkbridge is Canada’s leading developer and manager of close to 60 residential communities and over 30 recreational RV resort communities. Headquartered in Collingwood, Ontario, with properties in 70 municipalities across Canada, the Parkbridge team enriches the lives of its residents and guests by providing welcoming communities with quality amenities. It also offers an attainable path to homeownership through land lease opportunities. Parkbridge is wholly owned by QuadReal Property Group, a global real estate company headquartered in Vancouver, British Columbia, with assets under management of $77.6 billion. Visit Parkbridge.com for more information.
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QuadReal will provide reasonable accommodation at any time throughout the hiring process for applicants with disabilities or for those needing job postings in an alternate format. If you require accommodation, please advise the Talent Acquisition team member you are working with and include the following: Job posting #, your name and your preferred method of contact.Want to learn about our end-to-end recruitment process? Click this link for a short video that will take you through each step, so you’ll know exactly what to expect.