Delivery Director

Provide strategic direction and overall management of all construction activities on assigned subway project segments and contracts relating to the planning, development, procurement, design, and construction through to revenue service

Establish and maintain strategic partnerships with delivery service providers to enhance project efficiency and effectiveness

Collaborate with stakeholders to identify and negotiate partnership agreements that align with project objectives

Meet regularly with client leaders, delivery supply chain leaders, and stakeholder leaders, to assess progress, resolve critical issues, and mitigate risk

Manage the interface between clients, stakeholders, and all associated delivery service providers

Work closely with architects, engineers, and construction contractors to develop innovative and sustainable design solutions that meet project requirements and regulatory standards

Govern project activities relating to preliminary constructability development, alternative technical concepts, constructability design, and design variances

Drive critical decision-making on highly technical and complex issues related to design and construction progress. Gather project intel through meetings, reports, contractor submissions, and schedules

Monitor the design and construction contractors throughout every phase of the assigned project, and ensure compliance with all contractual obligations and objectives

Manage contractors, suppliers, and vendors relationships to optimize collaboration, resource utilization and mitigate project risk

Direct a large design compliance and construction administration team (may consist of multi-firm resources and client resources) by leveraging a diverse array of talents and delegating responsibilities

Conduct regular site inspections to ensure compliance with safety protocols, quality standards, and contractual requirements

Establish a digital infrastructure for construction administration and field operations

Ensure the resolution of claims and dispute submissions initiated by the design and/or construction contractors (potential or actual)

Advance the development, and implementation of scope, policies, and plans, with construction management, standards, technical requirements, infrastructure development, system development, constructability design reviews, and change management, in conjunction with the established KPIs

Tailor communication to various levels of stakeholders about project status, concerns, and actions

Assess the capability of project resources to accomplish current and future work and make certain the planning of project resourcing, including staffing and de-staffing is sound and aligned to accomplish each task

Mentor and instruct direct reports and ensure the same is provided to their teams regarding construction and design, schedules, cost estimates, etc.

Provide the final review and approval of the completed material planning to successfully deliver construction contract administration services

Ensure goals are met including customer satisfaction, and staff performance

Define the success criteria and disseminate them to involved parties throughout the project and program life cycle

Implement and manage changes and interventions to ensure goals are achieved

Facilitate various project focus or function meetings with a focus on service initiatives

Plan for and meet with stakeholders (including senior management and sponsors) to streamline transparent project communications

Develop evaluation methods to assess the effectiveness of the services and identify areas for improvement

Reinforce acceptable standards of workmanship through every stage of the project

Build and maintain a positive, high-performing team culture with an openness to constructive challenge, continuous improvement, implementation of lessons learned, and an overall 'right-first-time" mindset

Monitor and manage project staff performance (including non-Comtech resources) to ensure excellence in results and a focus on performance objectives

Promote a project environment that is inclusive, and diverse and celebrates our differences