Director, Enterprise Asset Planning

Position Summary

The Director, Enterprise Asset Planning will provide leadership on the strategic implementation of the asset management plan, as well as direction on regulatory compliance, data management, levels of service, maturity initiatives and expansion projects.

The incumbent will be responsible for the ongoing assessment of state of infrastructure as it relates to service delivery objectives; ensuring growth and sustainability through asset-related studies, forecasting, lifecycle strategies, risk assessments, continuous improvement initiatives and the development of additional KPIs to measure ongoing performance.

Working in collaboration with the Director, Enterprise Asset Management (EAM) - Strategy & Capabilities and internal client groups, the Director will establish and deliver transformational programs to support asset management, sustainability and technology for asset classes (subway, streetcar, and bus). The Director will evaluate new and existing tools, methodologies, processes and practices regarding asset management to support business objectives and services of the Toronto Transit Commission (TTC). The Director, Enterprise Asset Planning may be required to substitute for the Head, Enterprise Asset Management Program Delivery.

Scope & Responsibilities

The duties of this role will include but are not limited to the below:

• Oversee implementation of the asset management plan, ensuring regulatory compliance, progress reports, and guidance on financial performance, taking correction action where necessary.
• Ensure assets are performing at the required level while managing risk and reducing whole-life cost.
• Develop growth and renewal asset planning reports, infrastructure and fleet studies, needs reports, assessments and other research and related projects.
• Maintain accurate and consistent information about assets, current conditions and level of service to allocate resources and maximize performance.
• Report on asset performance, service levels, and lifecycle needs forecasts.
• Develop an effective operating model to ensure asset management strategies and plans are aligned to relevant legislations, standards and best practices.
• Ensure asset management activities are able to address challenges with aging assets, growing infrastructure gaps, and climate change.
• Provide reporting on service levels and the operations & maintenance activities.
• Ensure the asset management plan is maximizing asset performance, minimizing costs and risk over time, and achieving target service levels.
• Define a level of service, minimum performance that assets should deliver and key performance indicators to monitor performance.
• Lead projects and initiatives related to life-cycle and operational needs, coordinating sufficient budget and resources to support deliverables.

• Ensure that the Asset Register is reviewed annually and updated accordingly.
• Assess data gaps and implement initiatives to address and close gaps.
• Oversee the coordination of future growth regarding asset networks and incorporate into asset management plans.
• Provide support and leadership to Asset Planners and project team members.
• Coordinate with various stakeholders both internally and externally to promote a culture of proactive and continuous improvement that results in an organization realizing increased value from its assets.
• Direct and oversee activities of staff, including seconded, appointed, or contracted to work on projects and initiatives.
• Apply an extensive understanding of risk management, engineering, infrastructure, operations and program services to undertake risk assessments and determine asset criteria to support Program service delivery.
• Contribute to the learning and continuous improvement mandate of the TTC Enterprise Asset Management team.
• Liaise regularly with senior leadership team to provide timely and relevant information to assess TTC priorities, negotiate resources, and communicate progress and deliverables.
• Enhance organizational stewardship through ongoing education and building awareness by providing training and advice.
• Promote a respectful work environment that supports diversity, inclusion, and is free from harassment and discrimination.

Key Skills & Qualifications

• Comprehensive knowledge in the development and implementation of transformational projects involving technology, business enablement, customer service and financial control.
• Excellent leadership skills including the ability to guide, delegate, empower, motivate and develop diverse, multi-functional teams.
• Experience managing cross-functional projects with ability to prepare and monitor multiple complex project budgets.
• Understanding of municipal infrastructure, engineering, operations, and municipal finance.
• Experience in risk management (identification, monitoring and controlling).
• Expert knowledge in the principles and application of asset management concepts and practices; understanding of ISO 55000 framework and methodologies.
• Strong knowledge of project management, risk analysis, quality assurance, financial and business capabilities.
• Strong understanding of capital vs operating processes and principles around managing interdependent but separate functions.
• Knowledge and expertise in Maximo, GIS, BIM, SAP or similar platforms and data visualization software.
• Proven experience conducting cost/benefit assessments for complex and interdependent projects.
• Knowledge and expertise in the preparation of technical specifications for request-for-proposal (RFP) documents.
• Possess highly developed analytical, organizational, strategic planning and interpersonal skills; relationship management, leadership, excellent business judgement and ability to effectively present technology-based solutions to a variety of audiences; effective presentation, verbal and written communication skills.
• Ability to effectively manage relationships across various stakeholders.

Education & Professional Credentials

• Bachelor's Degree in Business, Engineering, or Information Technology combined with related experience in infrastructure and/or finance; or a combination of education, training or experience deemed to be equivalent.
• Asset Management certification or designation would be preferred.

Core Competencies

• Business & Financial Acumen
• Results-Driven & Solutions-Oriented
• Risk Management & Data Analysis
• Quality Focus & Service Orientation
• Interpersonal Effectiveness & Team Leadership