Job Summary
Job Description
What is the opportunity?
As the Director, Process Engineering for Transformation and Enterprise Operations (TEO), you will lead the team that provides the Cash, Payments & Trade (PTO) and Finance Shared Services (FSS) Operations, and Process Owners, with Process Engineering expertise.
If you have the experience, confidence and skill to work in a highly collaborative and matrixed environment, to impact, influence and negotiate with key stakeholders and be considered a strategic advisor and thought leader in the delivery of process reengineering and large programs, this role is for you!
In this role you will shape the transformation and redesign of TEO processes, through the design and delivery of a future state vision, a strategic roadmap and a repeatable and effective process engineering design practice, informed by organizational and industry best practices.
You will lead a fast-paced and dynamic team in delivering optimized and enhanced business processes, collaborating with senior leadership and teams across the organization to streamline our operations and implement strong business models. You will foster a culture of continuous improvement and innovation within the operations teams, encouraging proactive problem-solving and new ways of working.
You will collaborate with TEO and Technology partners to implement AI, GenAI and other efficiency-enabling tools and products, to optimize processes and performance, prioritizing opportunities for redesign through data and insights and ensuring effective adoption of new enhancements.
What will you do?
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What’s in it for you?
We thrive on the challenge to be our best, to keep growing and working together to deliver trusted solutions to create value for our business. We care about each other, reaching our potential, making a difference to our people, and achieving success that is mutual.
Job Skills
Commercial Acumen, Creative Visioning, Decision Making, Design, Long Term Planning, Managerial Courage, Optimization Methods, Organizational Change Management, Organizational Leadership, Strategic ThinkingAdditional Job Details
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Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Inclusion and Equal Opportunity Employment
At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.
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