Light Rail Business Services Coordinator

Career Opportunity

Come join our team at this exciting time and apply for the Light Rail Business Services Coordinator position!

What You Will Do

Reporting to Manager, Light Rail Transit Agreements, the incumbent is responsible for the required interface and delivery of activities in relation to the shared services (which include functions of contractual compliance, finance, procurement, human resources, IT support, etc.) which support the Light Rail Transit Operations Department. The incumbent will be responsible to provide technical expertise for the negotiation and monitoring of various LRT Agreements and any related agreements. The incumbent will use their extensive knowledge to develop, maintain and monitor contractual compliance trackers, develop contractual procedures, policies, etc. based on the LRT Agreements, and ensure TTC's compliance with its contractual obligations while establishing relationships with TTC's external partners. The incumbent will also collaborate with TTC's Commercial Management Department to create and use corporate templates to ensure consistency. The incumbent will also participate and lead the annual budget preparation for LRT Operations Department, participate in audits, and work with the TTC's procurement department to develop terms of reference and evaluate Request for Bids (RFB) on behalf of LRT Operations Department. You will demonstrate behaviors that support diversity, inclusion, and a respectful work and service environment that is free from discrimination and harassment and help to remove barriers and accommodate employees and customers (within their area of responsibility) in accordance with TTC's commitments and obligations under the Ontario Human Rights Code (OHRC) and Related Orders, the Accessibility for Ontarians with Disabilities Act (AODA), and TTC's policies. Candidate will be required to participate in the TTC Customer Service Ambassador Program.

What Skills Do You Bring?

• Strong negotiation skills and the ability to develop strategies, plan schedules and chair complex negotiations regarding commercial, legal and technical issues.
• Sound judgement; detail oriented; effective problem solving, organizational, interpersonal, oral and written communication skills.
• Well-developed research, investigative, and analytical skills; ability to problem solve using critical thinking;
• Strong stakeholders management, relationship building, communication (written and verbal), presentation and conflict resolution skills to collaborate at all levels, working with team members, senior management, and process owners;
• Strong planning, organizational, and multi-tasking skills; high attention to detail and accuracy;

What Qualifications Do You Bring?

• Completion of a post-secondary college diploma or university degree in a related discipline (e.g. business administration, accounting, finance, or related discipline) plus several years of directly related experience in a shared services function in a transit, or related environment; or a combination of education, training and experience deemed to be equivalent.
• Strong business acumen and financial analysis, including experience with preparing budgets.
• Thorough knowledge and expertise with contract administration principles, practices and methods and familiarity with contract documents (i.e. Metrolinx Project Agreements, etc.), contract law; ability to read and interpret contracts and provide advise accordingly.
• Expertise with procurement and contracting principles, experience with procurement processes, methods, practices and contract administration.
• Extensive experience with or ability to quickly understand and interpret contractual documents (i.e. Operating & Maintenance Agreements, Project Agreements etc.);
• Sound knowledge of Light Rail Transit Operations policies and procedures in a public-private partnership environment.
• Advanced working knowledge of personal computer applications, especially with MS Excel, MS Access, and MS Projects, SAP and other relevant software.
• Sound knowledge of auditing and accounting principles.
• Experience in documentation and process design techniques, process improvement methodologies, and document management.
• Proficiency in software applications relevant to the work and area of responsibility (e.g. Microsoft Word, Excel, PowerPoint, Visio, SharePoint);
• Strong business acumen and financial analysis, including experience with preparing budgets.

What We Offer

• Commitment to creating a diverse, equitable and inclusive culture that promotes a sense of belonging and represents and reflects the needs of the communities we serve.
• One of the great benefits of being a full-time TTC employee is becoming a member of TTC defined pension plan.
• A comprehensive package that covers health, dental, vision and more.
• Support for professional development opportunities for all colleagues through a broad range of learning programs that include in-person and online training, leadership development, and support for colleagues' well-being.