Senior Analyst OTC Process

Position Title: Senior Analyst OTC Process

Position Type: Regular - Full-Time ​

Position Location: Toronto HQ

Requisition ID: 34191

At McCain, we believe in meaningful technology - using digital technology not just for innovation, but to make a difference globally. Join a team where innovation drives purpose and technology shapes the future. This is your chance to develop sought-after expertise, work on exciting, high-impact projects, and create solutions that truly make a difference. If you're ready to push boundaries, tackle purposeful challenges, and build a career that matters, we want you on our team.

As we embark on a strategic digital transformation journey, the role of Sr Analyst, Order to Cash Process will be pivotal in modernizing our operations capabilities across McCain Foods.

Reporting to the Sr Manager, Order Fulfillment Process, the successful candidate will represent the end-to-end Order to Cash, including Order Processing & Fulfillment throughout the implementation of best-in-class technology. They will be the subject matter expert in this field and will link all solution design decisions to the globally consistent process. This critical team member will need to step in, roll up their sleeves, and get into the details of solution design. If you are ready to make a tangible impact on a global scale, we encourage you to apply for this exciting opportunity to lead within one of the world's premier food companies.

KEY RESPONSIBILITIES:

• Drive technology solution design for customer service processes both domestic and export portfolios
• Bring internal perspectives, external benchmarks, and industry trends to solution design to create an industry-leading technology solution
• Translate business requirements and priorities into user friendly system capabilities
• Ensure alignment between ERP and 3PL technology solution design
• Engage with global and regional subject matter experts in their specific area of focus and incorporate feedback into the overall solution design
• Prioritize system usability and end user adoption in the design of the system
• Provide escalation of cross-functional decisions to Transformation Leadership Team

Required Experience and Knowledge:

• 2-3 years of supply chain, technology, or related experience
• Ability to translate business requirements into technology solutions

• Ability to work collaboratively across several functions and regions
• Strong analytical and problem-solving skills to identify gaps and propose solutions
• Continuous improvement mindset with a bias towards action
• Experience with deployment of ERP and/or 3PL technology integration

Personal Qualifications:

• Results-driven and process improvement-focused with a strong propensity for excellence.
• Meticulous and detail-oriented with a bias towards quality.
• Proven communication skills with an ability to engage both executive-level management and operational teams effectively.
• Passion for innovation and continuous improvement, with a willingness to challenge the status quo.

The above information indicates the general nature and level of work performed by employees within this classification. It is not a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

#LI-McCain2025

Compensation Package: $81,600.00 - $108,900.00 CAD annually + bonus eligibility + Long Term Incentive eligibility

The above reflects the target compensation range for the position at the time of posting. Hiring compensation will be determined based on experience, skill set, education/training, and other organizational needs.

Benefits: At McCain, we're on a mission to create a winning culture that puts employee safety and wellbeing at the heart of what we do, every day. We understand and appreciate that each person's needs are unique and ensure our benefits & wellbeing programs reflect that. Employees are eligible for the following benefits: health coverage (medical, dental, vision, prescription drug), retirement savings benefits, and leave support including medical, family and bereavement. Wellbeing programs include vacation and holidays, company-supported volunteering time, and mental health resources. Coverages are aligned to country, provincial and state governing plans and can vary by work level, location and nature of the role. Additional benefit details available during the application process.

Your well-being matters to us, and we're here to provide you with the necessary resources to support you in being your best self at work — and at home.

McCain Foods is an equal opportunity employer. We see value in ensuring we have a diverse, antiracist, inclusive, merit-based, and equitable workplace. As a global family-owned company we are proud to reflect the diverse communities around the world in which we live and work. We recognize that diversity drives our creativity, resilience, and success and makes our business stronger.

McCain is an accessible employer. If you require an accommodation throughout the recruitment process (including alternate formats of materials or accessible meeting rooms), please let us know and we will work with you to meet your needs.

Your privacy is important to us. By submitting personal data or information to us, you agree this will be handled in accordance with the Global Privacy Policy

Job Family: Information Technology
Division: Global Finance
Department: ​Business Transformation ​
Location(s): CA - Canada : Ontario : Toronto || CA - Canada : New Brunswick : Florenceville-Bristol

Company: McCain Foods (Canada)