Senior Manager, Fleet Operations

About the job

Position Title: Sr. Manager - Fleet Operations

Reports to: Senior Director, Risk Management & Corporate Security

Location: Head Office/Hybrid (95 Browns Line, Etobicoke)

Position Overview

The Senior Manager - Fleet Operations will report to the Senior Director, Risk & Corporate Security. They will be responsible for Fleet & Garage Management, the National Fleet Program, Fleet Maintenance and Safety.

Fleet & Garage Management

• Lead the implantation of new Fleet Management system(s)
• Oversee the management of all Brink's fleet to ensure cost targets are established appropriately and met (down time, cost per KM, maintenance, repairs, fleet labour, buy vs. lease elections)
• Lead, develop and support in-house garage employees to drive attainment of all metrics through provision of guidance and/or decision making documentation
• Drive continuous improvement - using lean methodologies (5S, 5 why and kaizen) drive continuous change to ensure an environment of ongoing improvement as it pertains to all elements of fleet management
• Ensure best practices in design, garage management and fuel management are developed, documented and maintained. Roll out best practices nationally, provide communications on updates/enhancements as they are established
• Working with SVP, Operations, develop a roadmap that details out fleet management systems, processes, truck design and organizational structure
• Build and maintain good working relationships with relevant government regulatory bodies in the jurisdiction, and act as the primary contact for all licensed vehicle related issues
• Support and lead additional projects as assigned

Manage National Fleet Program

• Develop and maintain the National Fleet Program
• Develop, implement and oversee a national Parts Sourcing Strategy
• Facilitate and manage major repairs, within the scope of the National program, ensuring compliance and safety requirements are met
• Develop annual fleet renewal and disposal recommendations
• Ensure efficient utilization of national assets in cooperation with the Regional Operations teams - including vehicle rotation
• Manage vendor performance and relationships, including service levels and compliance
• Execute National Fleet Standards in the regions, and ensure compliance at all locations
• Build and maintain good working relationships with vehicle leasing suppliers, chassis suppliers and up fitters
• Work with Global Procurement on all Fleet related items to ensure compliance with corporate policies and to generate savings
• Collaborates with Risk Management and Insurance carriers to monitor accident assessments, costs and follow up on damage responsibilities

Fleet Maintenance & Safety

• Monitor and establish scheduled vehicle Preventive Maintenance programs through the company's vendor, including warranty repairs
• Responsible for the development, delivery, and oversight management of the fleet safety programs and procedures; ensure fleet safety program effectiveness is regularly evaluated
• Analyzing accident data, researching, identifying, investigating problems and recommending corrective actions
• Appraise Computerized On-Board system; makes recommendations to senior management in response to data indications
• Ensure Vehicle Safety Inspections and Preventative Maintenance data is tracked and that all branches are held to the appropriate standards
• Champions safety efforts in communications at all levels of the organization from senior leadership to hourly employees
• Identify opportunities to provide driver training and assessments on existing and new equipment
• Conduct regular audits and inspections of all vehicles at all regional locations in support of regulatory code and inspection requirements
• Ensure up to date maintenance of complete historical records for all vehicles, with the vendor and in-house
• Have a focus on best practices, emerging technology and assist in adherence to established security principles and safety.

Qualifications

• Minimum 10 year of experience in the heavy truck transportation field, with some fleet management experience
• Knowledge of Fleet Safety Management procedures
• Comprehensive knowledge of provincial and Transport Canada regulatory requirements
• Proven experience and knowledge of preventative maintenance programs and truck mechanics
• Customer focused with the proven effective organizational skills to deliver on plans & commitments on time and on budget
• Valid AZ/Class 3 (or equivalent) driver's license with clean abstract
• Strong leadership/coaching skills with the ability to influence and manage change
• Strong knowledge of Microsoft Office Applications; Word, Excel and PowerPoint

Major challenges: Decentralized vehicle locations, operational needs support vs. vehicle downtime needs

Decision making authority: lease vs. buy; scrap vs. repair; maintenance schedule updates

Contacts of the position: All levels of the organization, internal and external

Quantitative scope of position (Revenues, Budget, Customers Supported, Projects supported)