Regional Manager, Service Administration

At SMS Equipment, reporting to the Senior Director Product Support, the Regional Manager Service Administration will be responsible for assessing, managing and reducing financial risks for the company, in the service area of activity.

This position is based in Laval.

Responsibilities include, but are not limited to:

- Monitor service and maintenance contract expenses on a monthly basis
- Present recommendations to improve the sound management of service and maintenance contracts
- Review and standardize PDIs and certain machine modifications
- Support service departments in proposals for major renovations (mid-life)
- Support and guide service departments in the execution of major renovations
- Take charge of files involving accidents and/or incidents (OEM)
- Guide branches in managing insurance claims involving crashed machines
- Manage and plan the service truck fleet
- Support operations related to machine applications (SEST)
- Comply with occupational health and safety policies and procedures
- All other related tasks

Qualifications:

The successful candidate must hold a Bachelor's degree in Mechanical Engineering or equivalent.

Additionnal qualifications include:

- 5 to 10 years' experience in fleet and/or risk management
- Good knowledge of mechanical, electrical and hydraulic concepts;
- Proficiency in Office Suite software.
- Bilingual in French and English;
- Experience in the application of heavy equipment would be an asset
- Good knowledge of accounting in relation to heavy equipment operations would be desirable
- Available to travel
- Ability to work as part of a team, communicate effectively and maintain good interpersonal relations;
- Demonstrate open-mindedness;
- Demonstrate adaptability;
- Respect deadlines;
- Thoroughness and attention to detail.

At SMS Equipment, safety is one of our values and we care for each other, without exception. Our successful candidate is intrinsically motivated and committed to making safe choices, when completing all tasks.

Applications will be received until a suitable candidate has been hired.

We thank all applicants for their interest, however only those selected for interview will be contacted.

SMS Equipment offers rewarding careers in the heavy equipment industry across Canada. As the largest Komatsu dealer in North America, SMS Equipment gives you the opportunity to represent world-class quality in our product offerings and customer service. A few of the many benefits of working with SMS Equipment include competitive wages, comprehensive group benefits plan, and RRSP matching.

We subscribe to the principle of employment equity and apply an equal access employment program for women, aboriginals, visible minorities, ethnic minorities, and people with disabilities.