Join our Team
Safety matters to our customers, so it matters even more to us! By using our technology and industry leading services, we make businesses safer and more convenient for our customers. We are bringing the power of technology to life for our business and commercial customers and we are continually pioneering innovative services to keep our customers safe and protected. At TELUS you will find yourself solving thought-provoking problems with a skilled team of professionals each and every day. We are passionate about putting "customers first" by keeping them safe and secure with a commitment to deliver quality installations and exceptional service.
Job Description
The successful candidate will be responsible for installing, servicing and inspecting intrusion, fire, intercom, CCTV, access control, and "smart technology" services as assigned by the department supervisor or manager. Candidates will interpret technical bulletins and schematics, recommend upgrades to security system equipment, and assist customers with operational procedures and care of equipment.
Here's your Impact and What We'll Accomplish Together
Providing customized security and monitoring solutions are a large part of what we do. Your opportunity will be to join a team dedicated to delivering these solutions using smart-technology, enterprise networking and industry leading service delivery processes. Your skills with using technology and possessing an intuitive problem-solving nature will make you a key member of our team. Challenge yourself by:
• Developing strong and long-lasting customer loyalty with your excellent communication skills and a dedication to delivering exceptional service and positive service delivery experiences
• Applying your technical knowledge and networking skills to install repair and inspect complex security systems
• Expanding your knowledge and passion with a team that uses "smart-technology" to provide security and convenience for customers
You're the missing piece of the puzzle. Here's what you need:
• Bilingual (French and English) as you will be working with customers and coworkers in both languages
• Valid BSP (Bureau Securite Privée) permit
• Valid CCQ License
• Post-secondary education in electronics, computers/IT or similar is a significant asset
• Experience with intrusion, CCTV and access control equipment operation and application
• Bondable (a security clearance and criminal record check is required)
• Valid Driver's License with no restrictions
• Willingness to support our customers in various areas in Quebec
• Proven solid work ethic and a high level of professional integrity
• Strong analytical, detail oriented problem solving skills
• Outstanding interpersonal and team communication skills
• Professional, friendly and positive work ethic
• You are an ambitious self-starter
Great to Have :
• Health and Safety training
• Basic knowledge of building materials and construction
Advanced knowledge of English is required, because you will, on a regular basis, interact in English with external parties (clients, suppliers, candidates, external partners, etc.), as part of this position's main responsibilities, given its national scope.